Discovery Land Company logo

Transportation/Valet Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.75
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Work Schedule

Flexible
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Benefits

competitive pay
medical benefits
Dental benefits
vision benefits
401K contribution
Paid Time Off
Paid holidays
Employee Meals
Referral Incentives
recognition programs
Professional Development
upward mobility
work-family culture

Job Description

Driftwood Golf & Ranch Club, located just 25 minutes outside of Austin, Texas, is a premier private community nestled among rolling hills, towering oak trees, native wildflowers, and dramatic 50-foot cliffs overlooking a flowing creek. This 800-acre estate embodies the essence of Texas with its luxurious golf-centered lifestyle and magnificent natural beauty. The club boasts 70 acres of vineyards and a championship 18-hole golf course designed by the prestigious architect Tom Fazio. The property divides into two distinct areas: The Ranch, focusing on golf and luxury living, and The Creek, which showcases the most scenic parts of the land, including the vineyard. This community is ideal for families and individuals who want to experience the finest in rural and refined Texas living. Driftwood offers a unique blend of personal passion, diverse culture integration, and exceptional service, all aimed at creating unforgettable experiences for members and guests. The employees here play a crucial role by using their talents and dedication to uphold these values, ensuring the highest level of satisfaction and service.

Discovery Land Company, the parent organization of Driftwood Golf & Ranch Club, is a nationally recognized real estate developer and operator of private residential communities across the United States and internationally. Their mission is to create exclusive environments where residents can enjoy freedom, security, and opportunities for personal growth and recreation amidst some of the world’s most stunning locations. Through their commitment to world-class design, service, and sustainability, Discovery Land Company has built a portfolio of extraordinary properties that provide exceptional living experiences.

The Transportation/Valet Attendant role at Driftwood Golf & Ranch Club is pivotal to maintaining the welcoming and professional environment that defines the club. This position represents the first and last point of contact for members and guests, underscoring the importance of exemplary service and strong interpersonal communication skills. The Valet Attendant is responsible for efficiently and safely parking and retrieving vehicles and golf carts, as well as driving transit vans to transport members and VIP guests both onsite and to offsite destinations such as the local airport. This role is essential for creating a seamless and enjoyable transportation experience, contributing directly to the overall member satisfaction and the renowned Discovery Land Company experience.

The role requires a keen focus on safety and operational efficiency. Duties include maintaining cleanliness of parking and transport vehicles, performing routine vehicle condition checks, and adhering strictly to local traffic laws and safety regulations. The attendant will also assist with baggage handling and support members with wheelchairs, providing a comprehensive and thoughtful service experience.

Working as part of the Transportation Department, the Valet Attendant will collaborate with other team members to manage transportation schedules, run errands, and prepare detailed reports on operations such as passenger trips, mileage, and fuel consumption. Flexibility in scheduling is necessary to support the club’s dynamic operations, especially during peak events and busy times. The role requires physical stamina to stand or sit for extended periods, work outdoors in various weather conditions, and handle heavy items when necessary.

This position offers competitive pay, comprehensive medical, dental, and vision benefits for full-time employees, 401k contribution, paid time off and holidays, as well as additional perks such as employee meals, referral incentives, and professional development opportunities. The Valet Attendant position is an excellent opportunity for individuals seeking to join an esteemed private club with a commitment to excellence and a vibrant work-family culture.

Job Requirements

  • Valid U.S. driver's license or international equivalent
  • high school diploma, GED or equivalent
  • at least six months of guest-service experience in a high-volume environment
  • prior valet attendant experience preferred
  • safe driving proficiency
  • acceptable driving record
  • physical ability to stand/sit for long periods and perform manual tasks
  • flexibility to work varied shifts including evenings/weekends/holidays
  • English proficiency
  • ability to meet physical demands including lifting over 50 pounds
  • strong communication and interpersonal skills
  • teamwork ability
  • ability to remain calm under pressure
  • adaptability to changing work demands

Job Qualifications

  • Valid U.S. driver's license or international equivalent
  • high school diploma, GED or equivalent
  • at least six months of guest-service experience in a high-volume environment such as a restaurant, resort, or private club
  • prior valet attendant experience in a luxury club or private resort setting preferred
  • proficient in proper and safe driving of vehicles
  • driving record that meets the club's insurance requirements
  • ability to sit and/or stand for extended periods and use vision, hearing, and hands/arms to drive multi-passenger vehicles
  • ability to work a flexible schedule including evenings, weekends, and holidays
  • ability to read, write, speak, and understand English, additional languages preferred
  • ability to meet the physical demands of the position including working indoors and outdoors in all weather conditions, standing, walking, moving for more than eight hours, and lifting items greater than 50 pounds
  • positive attitude, professional demeanor, and exceptional communication and interpersonal skills
  • ability to work in a team environment
  • ability to stay calm and focused during busy times
  • flexibility and ability to pivot to new tasks
  • desire to work in a fast-paced environment

Job Duties

  • Provide exceptional service and communication at all times with members, guests, and team members
  • meet and greet all arriving/departing members and guests in a timely manner
  • park and retrieve member, guest and customer vehicles or golf carts in specified areas in an efficient and safe manner
  • drive, pick up, or drop off members and VIP guests around the local area, including the airport
  • perform drive and park assignments per department policies/procedures
  • keep parking areas clean and orderly
  • provide member assistance and information such as giving directions, handling baggage, assisting with wheelchairs loading and unloading
  • ensure that members and guests belongings are retrieved and delivered to the proper outlet
  • maintain clean transportation shuttles and company vehicles including basic cleaning services
  • check condition of transport vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment
  • provide deliveries/pickups as needed and run other errands
  • prepare and submit reports on passenger trips, ridership, hours worked, mileage, and fuel consumption
  • comply with local and public traffic laws and highway safety rules
  • follow written and verbal geographical directions
  • operate light and heavy passenger vans and buses for transport to airports, off-site housing, and activities
  • monitor and maintain staff transportation schedules
  • attend department meetings and trainings as necessary
  • any additional duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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