Job Overview
Employment Type
Full-time
Compensation
Salary
Range $81,400.00 - $122,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee Discounts
Job Description
Sysco is a leading global foodservice distribution company dedicated to delivering high-quality food and related products to a diverse range of customers including restaurants, healthcare, and educational facilities. With a comprehensive portfolio of products and a commitment to exceptional service, Sysco continues to innovate and grow in the competitive foodservice industry. The company fosters a dynamic work environment that supports employee development, customer satisfaction, and operational excellence. Known for its strong values and community involvement, Sysco offers opportunities for career advancement and professional growth within its expansive operating network.
The Operations Delivery Supervisor role at Sysco is a vital position that ensures the efficient and safe delivery of products to customers. This role involves direct supervision of delivery associates, overseeing daily delivery operations, and ensuring compliance with all relevant safety regulations and company policies. The Operations Delivery Supervisor is responsible for managing labor costs, planning work schedules, maintaining delivery equipment, and collaborating with other departments to optimize delivery services. This position demands a proactive and safety-conscious leader who can maintain high standards of customer service and operational efficiency while fostering positive team dynamics and associate engagement.
As an Operations Delivery Supervisor, you will play a critical role in upholding Sysco's commitment to safety, regulatory compliance, and customer satisfaction. You will ensure that delivery associates follow established procedures, adhere to planned routes, and comply with local, state, and federal regulations such as DOT and OSHA. Your leadership will be essential in managing resources effectively, suggesting process improvements, and handling employee relations including training, discipline, and performance reviews. The position also requires coordinating with the safety department on training and investigations to maintain a safe working environment.
In addition to supervisory responsibilities, you will interact with customers to resolve delivery issues and assess delivery challenges, working closely with sales and marketing teams to provide excellent service. The role requires strong communication skills, the ability to handle stressful situations, and proficiency with relevant software and technologies. Sysco values individuals who demonstrate integrity, accountability, and a commitment to continuous improvement, making this an excellent opportunity for experienced leaders seeking to advance their careers in logistics and operations management within a reputable company.
The Operations Delivery Supervisor role at Sysco is a vital position that ensures the efficient and safe delivery of products to customers. This role involves direct supervision of delivery associates, overseeing daily delivery operations, and ensuring compliance with all relevant safety regulations and company policies. The Operations Delivery Supervisor is responsible for managing labor costs, planning work schedules, maintaining delivery equipment, and collaborating with other departments to optimize delivery services. This position demands a proactive and safety-conscious leader who can maintain high standards of customer service and operational efficiency while fostering positive team dynamics and associate engagement.
As an Operations Delivery Supervisor, you will play a critical role in upholding Sysco's commitment to safety, regulatory compliance, and customer satisfaction. You will ensure that delivery associates follow established procedures, adhere to planned routes, and comply with local, state, and federal regulations such as DOT and OSHA. Your leadership will be essential in managing resources effectively, suggesting process improvements, and handling employee relations including training, discipline, and performance reviews. The position also requires coordinating with the safety department on training and investigations to maintain a safe working environment.
In addition to supervisory responsibilities, you will interact with customers to resolve delivery issues and assess delivery challenges, working closely with sales and marketing teams to provide excellent service. The role requires strong communication skills, the ability to handle stressful situations, and proficiency with relevant software and technologies. Sysco values individuals who demonstrate integrity, accountability, and a commitment to continuous improvement, making this an excellent opportunity for experienced leaders seeking to advance their careers in logistics and operations management within a reputable company.
Job Requirements
- High school diploma or general education degree (GED)
- 1-3 years related experience and/or training
- Completed Sysco approved defensive driving program
- Ability to engage and lead individual and team discussions and meetings
- Working knowledge of Federal Motor Carrier Safety Regulations
- Ability to manage pressure and stress in a deadline-oriented atmosphere
- Must have excellent computer skills
- Ability to read, write, comprehend and speak English
- Able to add, subtract, multiply and divide with whole numbers, fractions and decimals
- Ability to follow established procedures and comply with government regulations
- Valid Class A Commercial Driver License preferred
- HazMat certification preferred
Job Qualifications
- High school diploma or general education degree (GED) or equivalent combination of education and related experience
- 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred
- 1-3 years related experience and/or training
- Completed Sysco approved defensive driving program
- HazMat certification preferred
- Valid Class A Commercial Driver License meeting company standards preferred
- Strong leadership and team engagement skills
- Ability to work well with peers and associates proactively
- Problem-solving skills with limited standardization
- Ability to interpret written, oral, diagram, or schedule instructions
- Working knowledge of Federal Motor Carrier Safety Regulations
- Consistent and objective application of policies
- Ability to follow established procedures and comply with regulations
- Ability to manage stress in deadline-oriented environments
- Independent decision-making skills
- Strong reading, writing and communication proficiency
- Proficient in spreadsheet and word processing software
- Ability to learn Sysco technology software
- Excellent computer skills
- Ability to add, subtract, multiply, and divide with various units of measure
- Proficiency in English language
Job Duties
- Supervises the daily work and safety of delivery associates including adherence to standard operating procedures and planned routes
- Ensures compliance with local, state and federal regulatory agencies such as DOT and OSHA including maintaining accurate electronic logs
- Manages labor hours and consumable supplies within budget
- Prepares work schedules including extra work days and shifts as needed
- Oversees proper selection and utilization of company assets supporting the delivery department
- Organizes required repairs with proper departments as necessary
- Reviews delivery functions and productivity reporting
- Suggests efficiency ideas and cost reduction measures and assists with implementing delivery changes
- Interprets, trains and enforces company policies and procedures including food safety and record keeping
- Communicates with sales management and marketing associates to resolve customer or delivery issues
- Visits customer locations to address issues and assess delivery difficulty
- Maintains associate relations through regular meetings
- Keeps open communication channels with associates by answering questions and explaining policies
- Monitors associate morale and submits and responds to ideas to improve engagement
- Coordinates with the safety department on training, observations, accident investigations and inspections
- Makes recommendations for disciplinary action and manages staff selection, development, discipline, performance reviews and terminations
- Performs duties of associates as needed and qualified
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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