Transportation Receptionist (AM)

The Metropolitan School District of Washington Township (MSDWT) is a well-established educational institution located in the northern section of Indianapolis. Known for its dynamic and inclusive community, MSDWT embraces a wide diversity of cultures, religions, ethnic groups, races, and socioeconomic levels. With over seventy years of experience as a leader in education within Indiana, MSDWT is committed to fostering a nurturing environment where students are prepared to become tomorrow's leaders. Their mission revolves around cultivating learning environments that spark innovation, encourage diverse and critical thinking, and inspire continuous growth and achievement among students.

MSDWT is currently seeking a dedicated Transportation Receptionist - AM to join their team at the Transportation Center. This role is classified as hourly, non-exempt, offering a competitive salary of $16.00 per hour with a work schedule from 5:30 am to 2:30 pm, including a one-hour unpaid lunch. The position follows the school calendar year, encompassing 205 working days. The Transportation Receptionist will operate under the supervision of the Director of Transportation and play a vital role as the first point of contact for the Transportation Department.

The key responsibilities include maintaining clear and professional communication with callers, drivers, school employees, and the general public to facilitate smooth operations and diplomatic resolution of inquiries. The receptionist will assist with radio communications, help prepare transportation-related projects, maintain essential office filing systems, and support the Special Needs Coordinator by assigning Bus Assistants when necessary. Additionally, the role involves collaborating with transportation leadership on various tasks to ensure efficient department functioning.

This position requires a high school diploma or equivalent with a preference for candidates who have post-secondary education, computer experience, and familiarity with student transportation functions. Excellent customer service skills, strict confidentiality, and proficient communication abilities are essential to succeed in this role. The physical demands include the ability to work at a desk for extended periods, some occasional lifting and carrying up to 25 pounds, and operating office equipment frequently.

MSDWT values diversity and is an equal opportunity employer dedicated to maintaining a workforce free from discrimination based on race, color, religion, gender, age, disability, sexual orientation, gender identity, or veteran status. The Transport Receptionist will benefit from paid leave days, holidays, retirement contributions including PERF, 401a, and VEBA plans, as well as life insurance, and health, dental, and vision insurance options with eligibility depending on the hire date. This role offers a meaningful opportunity to contribute to the safety and well-being of students through efficient and organized transportation support in a collaborative educational environment.