Transit Manager

Transportation Services at the University of Colorado Boulder is an integral department committed to providing comprehensive transit, fleet management, and maintenance services for the faculty, staff, students, and visitors on campus. With a vehicle fleet exceeding 600 in number, the department administers a robust transit system that serves approximately 1.4 million riders annually. This impressive transit network not only facilitates movement within the Boulder campus but also extends operational guidance to satellite campuses in Aurora, Boulder, and Denver. The department's mission revolves around efficiency, safety, customer satisfaction, and continuous improvement, acting as a key influencer in the daily experiences of its university community members and visitors.

This vital role is for a Transit Manager who will lead the Transit Division, overseeing all aspects of campus transit operations. The division, consisting of 25 buses and a dedicated team of 35 staff members, requires a leader who emphasizes safety, customer service, public relations, meticulous planning, operational efficiency, and fiscal accountability to maintain and enhance the quality of transit services offered. The position involves analyzing monthly financials to identify cost-saving opportunities while ensuring service improvements, managing communications and marketing efforts for transit services, and coordinating with internal CU clients as well as external entities such as the City of Boulder and Boulder County to address public transit operations, campus shuttle services, and impacts stemming from construction projects or large events.

The Transit Manager will be expected to develop and maintain Standard Operating Procedures, lead staff training sessions, and proactively handle customer service issues to elevate the campus transit experience. They will work closely with other Colorado transit agencies to stay abreast of industry trends and innovations. Leadership responsibilities include supervising transit supervisors, coordinators, and trainers, conducting performance evaluations, and fostering a positive and safe work environment. Managing Battery Electric Bus (BEB) infrastructure, spearheading procurement of new electric buses, and handling capital grant applications are additional crucial facets of this role.

The employment type is full-time University Staff, with an annual salary range of $105,000 to $115,000. This position requires an in-person presence with a typical schedule from Monday through Friday, 8 am to 5 pm, although occasional weekends and evenings may be necessary. CU Boulder strongly supports diversity and inclusion, encouraging applicants from diverse backgrounds, including protected veterans and individuals with disabilities. Benefits offered include medical, dental, retirement plans, paid time off, tuition assistance, and an ECO Pass for local transit.