Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Benefits
medical insurance coverage
Paid Time Off
Employee assistance program
access to pay through DailyPay
Go Hilton travel program 100 nights discounted travel
Parental leave
Debt-Free Education through Guild Education
401k plan with company match
Employee stock purchase program with 15 percent discount
Career growth and development opportunities
Team Member Resource Groups
Recognition and rewards programs
Job Description
The Washington Hilton is a prestigious hotel located just under two miles from iconic landmarks such as The White House and the National Mall. With 1,107 rooms, this property offers a significant presence in the hospitality industry, blending luxury, convenience, and exemplary guest experience in the heart of Washington D.C. The hotel is part of the illustrious Hilton brand, known worldwide for its commitment to quality service, innovation, and a strong heritage dating back to 1919. This establishment attracts a diverse clientele ranging from government officials and international travelers to business professionals, making it a premier spot for unmatched hospitality... Show More
Job Requirements
- Minimum 3 years of recent experience in operations management within hospitality
- Strong background in training and development
- Willingness to work varying shifts including weekdays, weekends and holidays
- Ability to perform initial screening interviews
- Familiarity with training documentation and tracking systems
- Excellent communication and interpersonal skills
- Ability to plan, organize and execute training programs effectively
Job Qualifications
- Bachelor’s degree or equivalent experience in hospitality or related field preferred
- Minimum 3 years of recent experience in operations management within hospitality
- Proven experience in training program development and implementation
- Strong leadership, communication and organizational skills
- Ability to work varied shifts including weekends and holidays
- Experience working with training and HR information systems
- Previous Hilton experience is a plus
- Demonstrated commitment to diversity and inclusion
- Excellent interpersonal and coaching abilities
Job Duties
- Develop, plan, coordinate and implement training programs including harassment-free workplace, diversity, new team member orientation, departmental training, communication, leadership and train-the-trainer training
- Plan and conduct meetings with department managers, trainers and team members to review performance trends, develop action plans and recognize achievement
- Review and assess hotel training initiatives, develop or research solutions and make recommendations
- Track, input, maintain and audit individual team member training records utilizing designated systems
- Perform initial screening interviews and assess candidate qualifications
- Oversee and monitor departmental training programs such as alcohol awareness, food safety, job skills checklist and educational assistance
- Develop and distribute annual training calendar and compile reports on training activity and ROI
Job Location
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