Traffic Office Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Benefits

401(k)
Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
Vision Insurance

Job Description

Swissport is a global leader in aviation services, specializing in ground handling, cargo handling, and passenger services. Serving over 300 million passengers annually, Swissport is committed to providing consistent, tailor-made solutions globally to enhance the customer experience in the aviation industry. With a strong emphasis on core values such as Show You Care, Do the Right Things, and Win as a Team, Swissport sets itself apart by prioritizing its people as the key differentiator in a highly competitive market. The company operates across numerous international locations, offering dynamic career opportunities in a fast-paced, ever-evolving industry.

The Cargo Office Super... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Minimum of 2 years leadership experience
  • Ability to deal with conflicts
  • Strong oral and written communication skills
  • Ability to work under pressure
  • Customer focus and quality awareness
  • High standards in quality and service level agreements
  • Must be able to work flexible working hours

Job Qualifications

  • High school diploma or GED equivalent
  • Minimum of 2 years leadership experience
  • Strong oral and written communication skills
  • Ability to deal with conflicts
  • Ability to work under pressure
  • Customer focus and quality awareness
  • High standards in quality and service level agreements
  • Ability to work flexible working hours

Job Duties

  • Supervise/control staff assignment, reporting and absences
  • Control of staff overtime and compensation management
  • Maintain applicable safety and quality standards
  • Maintain, update company and customer manuals and documentation
  • Keep up-to-date with local emergency plan
  • Maintain good relations with customers and airport authorities
  • Report any irregularity and take appropriate action
  • Attend and contribute to internal meetings
  • Comply with company Standard Operating Procedures and policies
  • Perform all other duties as assigned

Job Location

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