Traffic Coordinator-(Lehigh Valley)

Bethlehem, PA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $16.00

Work Schedule

Standard Hours

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a renowned company specializing in providing exceptional parking solutions with a strong commitment to delivering excellent customer service and operational efficiency. Established as a leader in the parking management industry, Towne Park emphasizes competitive and fair compensation along with a work culture that values professionalism, safety, and guest satisfaction. Known for its dedication to quality and innovation, Towne Park offers part-time employment opportunities with a base hourly pay of $16, targeting individuals passionate about hospitality and traffic management. The company also provides a variety of benefits including accident and critical illness insurance, hospital indemnity insurance, telemedicine access, and enrollment in a 401k retirement savings plan, subject to eligibility.

The Traffic Coordinator role at Towne Park is a vital position responsible for managing and directing vehicular traffic in designated areas with efficiency and hospitality. This position ensures guests and patients receive top-notch service, demonstrating courteous and professional interactions in all situations. Key responsibilities include providing valet parking services such as issuing parking tickets, adhering to mystery shop standards, and enforcing site-specific parking policies. When necessary, the Traffic Coordinator will assist guests with luggage during arrivals and departures, maintain claim checks and guest folio archives, and perform vehicle parking and retrieval promptly and safely. The job demands a high level of attentiveness, customer service skills, and the ability to work under pressure while maintaining composure and accuracy. Physical stamina is essential, as the role requires frequent standing, walking, and occasionally running, often outdoors in various weather conditions. This job offers a work schedule from Monday through Friday, with no nights or weekends, making it ideal for those seeking a consistent part-time role. Towne Park supports employees' growth and guarantees a safe and respectful work environment where duties are performed with clear guidelines and operational procedures, ensuring smooth and efficient parking operations.

Job Requirements

High school diploma or GED
Must be at least 18 years old
Pass a criminal background check and drug screen
Valid driver’s license with a clean driving record
One to three months of related experience or equivalent education
Knowledge of traffic and valet procedures
Ability to read and write English
Ability to comprehend and write simple correspondence
Effective communication skills
Basic math skills including operations with American money
Understanding of 24 hour and military time
Must be able to drive manual transmission and perform parallel parking

Job Qualifications

High school diploma or general education degree (GED)
Must be at least 18 years of age
Ability to pass a criminal background check and drug screen
Valid driver’s license and clean driving record
One to three months related experience or training, or equivalent combination of education and experience
Knowledge of traffic and valet procedures
Ability to read, write and comprehend standard English
Ability to effectively present information in one-on-one and small group situations
Ability to perform basic math operations including addition, subtraction, multiplication and division
Understanding of 24 hour and military time systems
Customer service experience preferred
Register or computer experience preferred
Ability to drive manual transmission and perform parallel parking

Job Duties

Direct vehicular traffic while providing attentive, friendly service to patients and guests
Assist marketing department with marketing efforts targeted to exciting clients
Maintain pleasant, friendly and professional demeanor with all guests, location staff and co-workers
Acknowledge and greet guests immediately while maintaining a professional and friendly demeanor
Use guest last name at all times when appropriate
Maintain accuracy and composure while under pressure
Use proper Towne Park phone etiquette
Assist guests with directions and inquiries
Provide information about surrounding area and main attractions as needed
Protect guest confidentiality per HIPPA requirements
Collect data in accordance with parking operations
Obtain information about daily events and rates to be charged
Maintain claim checks and guest folio archives
Park and retrieve vehicles safely and promptly
Assist guests with luggage delivery and pick up during arrival and departure as required
Perform other duties as assigned