Traffic Coordinator - Gaylord Opryland Hotel and Resort

Towne Park is a dedicated hospitality services company that prides itself on creating exceptional experiences for guests, patients, and visitors through compassionate and attentive service. More than just a job, Towne Park offers a meaningful career where employees can make a positive impact every day by ensuring that every interaction leaves a lasting smile. Founded with the mission to deliver excellence in hospitality, Towne Park operates across various locations including hotels, medical centers, and entertainment venues, providing a wide range of services such as valet parking, guest assistance, and traffic management.

At Towne Park, the culture emphasizes not only service quality but also the well-being and professional development of its team members. Employees are supported through various benefits and career advancement opportunities, reflecting Towne Park's commitment to being a great place to work. With a focus on respect, teamwork, and outstanding customer service, the company fosters a dynamic and supportive environment for both full-time and part-time employees.

The Traffic Controller position at Gaylord Opryland Hotel and Resort is a vital role dedicated to the smooth and safe movement of vehicular traffic while maintaining high hospitality standards. The role offers a pay rate starting at $23 per hour and provides opportunities for weekend and weekday shifts, making it a flexible and rewarding employment option. Employees in this role receive benefits such as medical, dental, vision insurance, and are eligible for accident, critical illness, hospital indemnity insurance, plus telemedicine benefits, and participation in Towne Park's 401k retirement savings plan depending on job classification and length of employment.

In this role, the Traffic Controller is responsible for directing traffic efficiently in designated areas, issuing valet parking tickets accurately, and adhering to established parking policies. This position also plays an important part in hospitality by greeting guests warmly, assisting with luggage, providing information about the surrounding area, and supporting marketing initiatives. It is a customer-facing role that requires a professional and courteous demeanor, communication skills, and the ability to work under pressure while ensuring safety and guest satisfaction.

The role demands physical stamina as it involves standing for extended periods, occasionally running, climbing stairs, balancing, stooping, kneeling, and occasionally lifting up to 50 pounds. Working outdoors exposes employees to varying weather conditions, demanding resilience and adaptability. Towne Park values individuals who can uphold their high standards of service while managing the physical aspects of this job.

Overall, the Traffic Controller at Towne Park offers an exciting opportunity to contribute meaningfully to guest experiences in a prominent venue like Gaylord Opryland Hotel and Resort. The position blends operational responsibilities with hospitality excellence, appealing to individuals who are eager to engage with guests, provide reliable traffic control, and be part of a service-oriented team. Towne Park's commitment to employee well-being and professional growth ensures that team members are supported through comprehensive benefits and a positive work environment, making it an ideal workplace for those seeking a fulfilling career in hospitality services.