Traffic Controller - University of Kansas Hospital - $17/hr, - Medical Benefits
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Standard Hours
Benefits
Medical insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company specializing in delivering exceptional customer service and creating memorable experiences for patients, visitors, and guests across various venues. Known for its commitment to compassionate and attentive service, Towne Park operates in multiple locations including hospitals and commercial properties, providing support roles that ensure smooth operations and positive experiences for their clientele. The company values every employee's contribution to its mission, emphasizing the impact that each role has on the lives of those they serve. Towne Park offers a rewarding work environment where employees are encouraged to make a difference through hospitality and professionalism, with opportunities for personal and career growth within the organization.
The role of Traffic Controller at the University of Kansas Hospital is a pivotal position within Towne Park, responsible for managing vehicular flow efficiently while delivering top-tier hospitality services. This position is an excellent opportunity for individuals seeking a frontline role that combines customer service with operational expertise in a dynamic healthcare setting. The Traffic Controller's duties include directing traffic, issuing valet parking tickets, and assisting guests with their needs during arrivals and departures. The role requires a friendly, professional demeanor and the ability to maintain composure while managing multiple tasks. Towne Park emphasizes the importance of creating positive experiences, which is reflected in the Traffic Controller's responsibility to greet guests warmly, assist with luggage, and ensure compliance with parking policies. This position offers a starting pay of $17 per hour with medical benefits for all employees, no experience required, and a work schedule from Monday to Friday without nights, weekends, or holidays. Towne Park supports its employees with accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and access to a 401k retirement savings plan. The position also provides reasonable accommodations to enable individuals with disabilities to perform their duties effectively, reflecting Towne Park's commitment to inclusivity and support for all team members.
The role of Traffic Controller at the University of Kansas Hospital is a pivotal position within Towne Park, responsible for managing vehicular flow efficiently while delivering top-tier hospitality services. This position is an excellent opportunity for individuals seeking a frontline role that combines customer service with operational expertise in a dynamic healthcare setting. The Traffic Controller's duties include directing traffic, issuing valet parking tickets, and assisting guests with their needs during arrivals and departures. The role requires a friendly, professional demeanor and the ability to maintain composure while managing multiple tasks. Towne Park emphasizes the importance of creating positive experiences, which is reflected in the Traffic Controller's responsibility to greet guests warmly, assist with luggage, and ensure compliance with parking policies. This position offers a starting pay of $17 per hour with medical benefits for all employees, no experience required, and a work schedule from Monday to Friday without nights, weekends, or holidays. Towne Park supports its employees with accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and access to a 401k retirement savings plan. The position also provides reasonable accommodations to enable individuals with disabilities to perform their duties effectively, reflecting Towne Park's commitment to inclusivity and support for all team members.
Job Requirements
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- One to three months related experience and/or training or equivalent combination of education and experience if no HS diploma or GED
- Knowledge of traffic and valet procedures
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money, weight measurement, volume and distance
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Must be able to drive manual transmission and perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- One to three months related experience and/or training or equivalent combination of education and experience if no HS diploma or GED
- Knowledge of traffic and valet procedures
- Must be able to read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money, weight measurement, volume and distance
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Customer service experience preferred
- Register/Computer experience preferred
- Must be able to drive manual transmission and perform parallel parking
Job Duties
- Directs vehicular traffic while providing attentive, friendly service to all patients/guests
- Assists marketing department with marketing efforts targeted to existing clients
- Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers
- Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
- Uses guest last name at all times when appropriate
- Maintains accuracy and composure while under pressure
- Appropriately uses salutation of the day and welcomes guests to the location
- Uses proper Towne Park phone etiquette
- Assists guests with directions and all other inquiries
- Stands while serving guests
- Provides information about surrounding area as well as main attractions to guests as needed
- Protects guest confidentiality in accordance with HIPPA requirements
- Collects data in accordance with parking operations, if applicable
- Obtains information about daily events and rates to be charged
- Maintains claim checks and guest folio archives
- Runs at top speed to park and retrieve vehicles and drives slowly and cautiously
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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