Tradition - Lead Server

Brooklyn Park, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision care

Retirement

Paid Time Off

Job Description

Tradition is an Independent and Assisted Living community located in Brooklyn Park, Minnesota. As part of the Transforming Age network, Tradition is committed to enriching the lives of older adults by providing a supportive, caring environment where residents can thrive. This community is recognized for its dedication to delivering outstanding services that foster dignity, respect, and a sense of belonging among its residents. Tradition emphasizes a strong work-life balance and offers excellent benefits such as medical, dental, and vision care, as well as retirement plans for full-time employees. Both full-time and part-time team members enjoy generous paid time off along with other unique perks designed to support their personal and professional growth. More information about the community can be found at transformingage.org/community/tradition, inviting prospective applicants to find their happy place and join a passionate team focused on compassionate care.

The role of Lead Server at Tradition is crucial within the Dining Services team. Lead Servers play an integral role in supporting the front-of-house operations, ensuring that residents receive exceptional dining experiences marked by attentive service, engaging conversation, and thoughtful care. This position is ideal for individuals who enjoy interacting with others, including students seeking flexible opportunities that allow for career development in hospitality or senior living sectors. Lead Servers have the chance to grow within the organization, gaining valuable experience that can open doors to a range of professional pathways.

In this role, Lead Servers assist with setting up dining spaces, maintaining cleanliness and presentation standards, and occasionally preparing food items. They ensure that food and beverage areas remain organized and stocked, demonstrate familiarity with menu offerings, and help answer resident questions. They also provide meal service assistance as needed and sometimes serve meals alongside the service team. Lead Servers are ambassadors for the organization's mission, vision, and values, promoting a nurturing and respectful dining atmosphere. This role requires detail orientation, a collaborative mindset, and a dedication to delivering high-quality service. Candidates will need to pass background checks and may have to complete additional pre-employment screenings such as physical exams and TB tests, aligning with state and local regulations. Overall, this position offers a rewarding opportunity to make a meaningful impact in a community dedicated to transforming aging experiences.

Job Requirements

High school diploma or equivalent
At least two years of previous serving experience in a restaurant, hotel, or similar setting
Senior living experience strongly preferred
1 to 2 years of previous supervisory experience preferred
Detail oriented, efficient, with a collaborative attitude and dedication to excellent service
Excellent verbal and written communication to serve our guests and team members
Able to perform basic arithmetic calculations
Basic computer proficiency to process point-of-sale and other transactions
Completion of background check, drug screen, and may require other pre-employment tasks such as physical, TB test, and fingerprinting per state/local guidelines

Job Qualifications

High school diploma or equivalent
At least two years of previous serving experience in a restaurant, hotel, or similar setting
Senior living experience strongly preferred
1 to 2 years of previous supervisory experience preferred
Detail oriented, efficient, with a collaborative attitude and dedication to excellent service
Excellent verbal and written communication skills to serve guests and team members
Able to perform basic arithmetic calculations
Basic computer proficiency to process point-of-sale and other transactions

Job Duties

Support our Dining Services staff in all aspects of front-of-house duties
Facilitate an extraordinary dining experience for our residents
Help set up tables, maintaining high standards for cleanliness and presentation
On occasion, set up and prepare food items
Keep the food and beverage area organized and fully stocked
Be familiar with the menu for each meal to assure all items are available and to answer the residents' questions
Help residents with any meal service assistance they might request or require
On occasion, serve meals alongside our service team
Promote the Mission, Vision and Values of Transforming Age and our Affiliates
Perform other duties as assigned