Toys"R"Us Store Manager

Toys"R"Us is a globally recognized and beloved brand with over 70 years of experience bringing joy and play to children of all ages. With its iconic presence in the toy retail industry, Toys"R"Us has reimagined the retail experience to offer much more than just typical toy store shopping. The company now focuses on creating interactive and immersive experiences that foster imagination, creativity, and fun. This new vision is designed to transform how customers engage with products, turning visits into memorable events that captivate children and families alike.

The brand is currently expanding with the opening of a new store location at Eastview Mall in Rochester, NY. This new opening represents Toys"R"Us's commitment to innovation in retail and community connection where leaders and team members are passionate about creating an energetic and welcoming atmosphere. The company prides itself on its strong community ties and a people-first culture that values enthusiasm, creativity, and teamwork.

The Store Manager role at the new Eastview Mall location is a dynamic leadership position offering the opportunity to be a central part of the brand’s revival. This is a salaried, full-time employment opportunity and provides an exciting chance to lead a team of dedicated individuals in delivering outstanding customer experiences. The manager will be the face of fun and a key catalyst in making the store a local hotspot for engagement and play.

This position goes beyond traditional retail management. It demands a hands-on approach to leadership with a focus on coaching and developing a high-performing team. The Store Manager will orchestrate the in-store environment by driving sales, analyzing key performance indicators, and crafting events that transform shopping into a magical experience. The role also involves collaborating closely with visual merchandisers and the corporate Home Office to maintain store standards and operational excellence.

Ideal candidates will have at least two years of leadership experience in retail, hospitality, events, or educational settings. They will bring positive energy, passion for play, and a customer-centric mindset. The Store Manager will need to be flexible with work hours including nights, weekends, and holidays, and should be comfortable working with store systems and point-of-sale platforms. This job is perfect for a sales-minded, results-driven leader who thrives on creating fun and memorable experiences while managing operational details meticulously.

Toys"R"Us offers a comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, and a generous employee discount. Additional perks include bonus opportunities, 401K matching, a PTO program, birthday day offs, and a supportive, family-friendly work environment. If you are a curious, people-first leader who believes work should be enjoyable, this role invites you to join the future of play and make a meaningful impact in the community.