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Toyota - Service Valet

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Working in a family environment that truly values their employees
Very generous PTO benefits
7 paid Holidays
8 hours of charitable giving each year
Employee assistance program
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Company paid life insurance
401K with profit share
Employee Discounts
Capitol University
Get Fit benefits

Job Description

Capitol Toyota is a proud member of the Capitol Auto Group, renowned for its commitment to excellent customer service and a supportive, team-oriented working environment. As a reputable automobile dealership specializing in Toyota vehicles, Capitol Toyota upholds high standards of quality, integrity, and innovation. The company operates with a strong emphasis on diversity and inclusivity, fostering a workplace where all employees feel respected and valued regardless of race, ethnicity, gender orientation, religion, or identity. The organization is deeply rooted in community values, with a mission to provide unique, customer-driven automotive experiences that emphasize respect, integrity, and innovation. Capitol Toyota, as part of Capitol Auto Group, creates an uplifting and fun work culture where professional growth and personal success are met through teamwork and dedication to guest satisfaction.

This position offers an exciting opportunity to join Capitol Toyota as a Service Valet, a role central to ensuring exceptional customer experiences and maintaining top-notch operational standards within the service department. The Service Valet plays a critical role by taking responsibility for the cleanliness and upkeep of customers’ vehicles and the repair shop environment. This position is vital in making sure that every customer leaves with a vehicle that meets high standards of appearance and readiness, reflecting the company’s dedication to quality service. The Service Valet acts as a friendly and dependable representative of Capitol Toyota, embodying the company’s core values through attentive care, professionalism, and a commitment to customer satisfaction.

The role primarily involves moving vehicles between customer areas and the repair shop, making sure cars are clean both inside and out, and maintaining the general organization and tidiness of the repair facility. It requires a team-oriented individual who can fit into the fast-paced automotive service environment and bring positive energy and impeccable organizational skills. Capitol Toyota offers a warm, family-like atmosphere that values its employees and provides benefits designed to promote a healthy work-life balance, including generous paid time off, holidays, an employee assistance program, health benefits such as medical, dental, vision, disability, and life insurance, as well as a 401K plan with profit sharing. Additionally, employees have access to discount programs, training through Capitol University, and wellness initiatives like Get Fit benefits.

Joining Capitol Toyota means embracing a culture of respect and growth where employees are encouraged to develop their skills and contribute meaningfully to a high-performing team. The company operates with clear standards and expectations centered on honesty, safety, customer service, and environmental responsibility. It maintains a zero-tolerance policy towards discrimination and promotes continuous improvement and innovation in daily operations. Employees are expected to present themselves professionally, use courteous communication, and take personal responsibility for contributing to a safe and welcoming environment for both customers and colleagues. If you are motivated by providing excellent service, enjoy working in a collaborative and supportive environment, and want to be part of an esteemed automotive group, the Service Valet position at Capitol Toyota is an excellent opportunity to advance your career in the automotive service industry.

Job Requirements

  • Previous lot attendant or valet experience a plus
  • High level of motivation for customer satisfaction and team building
  • Dependable with a strong work ethic
  • Excellent organizational skills and strong attention to detail
  • Valid driver’s license

Job Qualifications

  • Previous lot attendant or valet experience a plus
  • High level of motivation for customer satisfaction and team building
  • Dependable with a strong work ethic
  • Excellent organizational skills and strong attention to detail
  • Valid driver’s license

Job Duties

  • Maintain cleanliness of customers’ vehicles
  • Ensure the cleanliness and organization of the repair shop
  • Move vehicles efficiently between customer and service areas
  • Provide courteous and professional customer service
  • Adhere to safety protocols and company standards
  • Support team members in daily operational tasks
  • Uphold the company’s Vision, Values, and Operating Standards

Job Criteria

Experience

Entry Level (1-2 years)


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