Toyota Arena Concessions Supervisor

Legends Global is a leading global partner to some of the world's most prestigious live events, venues, and brands, delivering a comprehensive range of premium services through a white-label approach. With a vast network spanning 450 venues worldwide and supporting over 20,000 events annually that entertain approximately 165 million guests, Legends Global exemplifies excellence in venue management, hospitality, merchandising, and event booking. The company culture thrives on respect, collaborative innovation, ambitious thinking, and decisive action, fostering an inclusive workplace where team members can authentically contribute, grow their careers, and be empowered to make an impact. As a committed employer, Legends Global champions diversity and inclusion and values the achievements made possible when working together as a unified team.

The Concessions Supervisor role at Toyota Arena, reporting directly to the Concessions Manager, offers a part-time position compensated at $29.25 per hour. This position is unionized under the collective bargaining agreement with Unite Here Local 11, and union membership is a condition of employment. The supervisor will play a critical role in overseeing concessions and bar operations during event days, ensuring a seamless, enjoyable guest experience across all food and beverage offerings.

As a Concessions Supervisor, your primary responsibility will be to assist the Concessions Manager in managing the daily operations of concessions outlets and bars at Toyota Arena. You will oversee the preparations required prior to guests' arrival, such as setting up concession stands and bars according to organizational standards and event-specific requirements. Supervising and training concessions and bar staff is a key component of your role, emphasizing adherence to department standards and customer service excellence. You will be required to read and interpret par sheets, stand sheets, and requisition orders to maintain necessary inventory and coordinate with the kitchen and warehouse to meet event demands effectively.

This position demands strong communication skills to bridge between different teams, efficient floor management capabilities to ensure operational success, and the ability to enforce responsible alcohol service policies. Additionally, you will analyze and resolve issues that arise during events, supporting team members and contributing to an impactful guest experience by ensuring courteous, professional service. Responsibilities include managing catering requests, facilitating timely deliveries from the warehouse, maintaining cleanliness and safety standards, conducting end-of-month inventories, and implementing best practices for food and beverage presentation and service.

The Concessions Supervisor must be adaptive and capable of handling last-minute operational changes, conducting pre-function meetings, and proposing improvements in conjunction with the Concessions Manager. A positive and professional demeanor is essential, as is promoting a cooperative working environment that maximizes employee morale and productivity. This position requires compliance with all company policies, the human resources code of conduct, and strict confidentiality regarding client information. Flexibility to work evenings, weekends, holidays, and the capability to physically perform tasks such as standing for prolonged periods and lifting up to 25 pounds are also critical prerequisites.

The role is perfect for dynamic, resourceful individuals with a passion for hospitality, strong leadership skills, and a customer-focused mindset who want to contribute to delivering exceptional live event experiences at one of Southern California’s premier venues.