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Toy Soldier - Garden State Plaza

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $45.00
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Work Schedule

Flexible
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Benefits

Medical
Vision
Dental
Retirement
Paid Time Away
Life insurance
disability
Merchandise discount
Employee assistance program

Job Description

The Toy Soldier role is a distinguished position synonymous with the iconic FAO Schwarz brand, one of the most renowned and beloved toy retailers known for its rich history and commitment to delivering exceptional guest experiences. FAO Schwarz is a premium retailer that has been enchanting visitors for generations, offering a unique blend of classic toys, interactive experiences, and a captivating atmosphere that brings out the magic of childhood. This role is crucial in upholding the brand's legacy and ensuring that every guest interaction reflects the highest levels of excellence and engagement, making each visit memorable and enjoyable.

As a Toy Soldier, you will be the vibrant personality of the FAO Schwarz store, tasked with engaging guests in a theatrical and fun manner while fully immersing yourself in the Toy Soldier character. This involves building connections with visitors of all ages, maintaining character integrity throughout your shift, and delivering a personalized experience that caters to both children and adults. Your role extends beyond typical retail duties to include leading the daily opening ceremony with enthusiasm, acting as a knowledgeable greeter who can provide relevant information, and participating in social media content in full costume and character. Demonstrating products with confidence and excitement is also a key part of the role, helping guests explore the diverse toy assortment and enhancing their overall experience.

The Toy Soldier position requires a dynamic individual who can adapt their style to various audiences, ensuring everyone feels welcome and entertained. This role involves frequent physical activity, including continuous movement for 6 to 8 hours per shift, bending, twisting, lifting, and handling merchandise. FAO Schwarz provides and maintains a distinctive uniform, including a hat, jacket, gloves, and pants, to help you embody the Toy Soldier persona fully. The position is hourly, with a pay rate of $45.00 per hour, reflecting the premium nature of the role and the brand.

Nordstrom, the parent company of FAO Schwarz, offers comprehensive benefits to support its employees, emphasizing the value placed on its workforce. Benefits include medical, vision, dental, retirement plans, paid time away, life insurance, disability coverage, merchandise discounts, and employee assistance programs. The Toy Soldier role may also qualify for performance-based incentives and bonuses, highlighting the company's commitment to recognizing and rewarding excellent performance.

In summary, the Toy Soldier role at FAO Schwarz is an exceptional opportunity for those with a passion for performance, hospitality, and delivering unforgettable customer experiences in a premium retail environment. This role not only requires a theatrical and engaging personality but also demands physical endurance and a genuine enthusiasm for creating joy and wonder for guests. If you thrive in lively environments, enjoy captivating diverse audiences, and want to be part of a historic and beloved brand, this position offers a unique blend of retail, performance, and brand representation duties that are both challenging and rewarding.

Job Requirements

  • Ability to work a flexible schedule based on business needs
  • Physical ability to perform continuous movement for 6-8 hours per shift including bending, twisting, squatting, flexing and reaching
  • Ability to frequently use hands for grasping, fine manipulation, pushing and pulling
  • Capability to handle bulky and awkwardly shaped items and lift them above the head
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
  • Positive attitude and ability to remain in character throughout shift

Job Qualifications

  • Experience in a performance, acting, music, or dance background a plus
  • Familiarity with a premium or experience-based retailer a plus
  • An engaging and theatrical personality that can captivate an audience in all environments and situations
  • Ability to work a flexible schedule based on business needs
  • Strong interpersonal and communication skills
  • Ability to maintain character and positivity for extended periods

Job Duties

  • Engage each guest to deliver an outstanding experience throughout their visit
  • Build connections with visitors and passers-by alike, remaining in character at all times and bringing a sense of fun to the day
  • Act as the personality of the store and build rapport with both children and adults by adapting your style to make them feel welcome
  • Lead the daily opening ceremony for the store with flair and uniqueness
  • Act as a greeter for the store and be a local expert, ready to supply relevant information to guests on demand
  • Participate in social media posts in full Toy Soldier persona
  • Participate in filmed or live video content for social media
  • Demonstrate products for guests with confidence and enthusiasm, showcasing key features to help customers explore and engage with the assortment
  • Lead private FAO events and/or private shopping experiences
  • Tailor key talking points to suit your audience and deliver key information with a personal flair
  • Wear the provided uniform, including hat, jacket, gloves, and pants, maintained by FAO Schwarz

Job Criteria

Experience

Mid Level (3-7 years)


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