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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $45.00
Work Schedule
Flexible
Benefits
Medical
Vision
Dental
Retirement
Paid Time Away
Life insurance
disability
Merchandise discount
Employee assistance program
Job Description
The Toy Soldier role is a distinguished position synonymous with the iconic FAO Schwarz brand, one of the most renowned and beloved toy retailers known for its rich history and commitment to delivering exceptional guest experiences. FAO Schwarz is a premium retailer that has been enchanting visitors for generations, offering a unique blend of classic toys, interactive experiences, and a captivating atmosphere that brings out the magic of childhood. This role is crucial in upholding the brand's legacy and ensuring that every guest interaction reflects the highest levels of excellence and engagement, making each visit memorable and enjoyable.
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Job Requirements
- Ability to work a flexible schedule based on business needs
- Physical ability to perform continuous movement for 6-8 hours per shift including bending, twisting, squatting, flexing and reaching
- Ability to frequently use hands for grasping, fine manipulation, pushing and pulling
- Capability to handle bulky and awkwardly shaped items and lift them above the head
- Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
- Positive attitude and ability to remain in character throughout shift
Job Qualifications
- Experience in a performance, acting, music, or dance background a plus
- Familiarity with a premium or experience-based retailer a plus
- An engaging and theatrical personality that can captivate an audience in all environments and situations
- Ability to work a flexible schedule based on business needs
- Strong interpersonal and communication skills
- Ability to maintain character and positivity for extended periods
Job Duties
- Engage each guest to deliver an outstanding experience throughout their visit
- Build connections with visitors and passers-by alike, remaining in character at all times and bringing a sense of fun to the day
- Act as the personality of the store and build rapport with both children and adults by adapting your style to make them feel welcome
- Lead the daily opening ceremony for the store with flair and uniqueness
- Act as a greeter for the store and be a local expert, ready to supply relevant information to guests on demand
- Participate in social media posts in full Toy Soldier persona
- Participate in filmed or live video content for social media
- Demonstrate products for guests with confidence and enthusiasm, showcasing key features to help customers explore and engage with the assortment
- Lead private FAO events and/or private shopping experiences
- Tailor key talking points to suit your audience and deliver key information with a personal flair
- Wear the provided uniform, including hat, jacket, gloves, and pants, maintained by FAO Schwarz
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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