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Tower Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $20.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
drug-free workplace

Job Description

Our esteemed hotel is committed to providing exceptional hospitality experiences to our guests, emphasizing comfort, cleanliness, and efficiency. As a prominent player in the hospitality industry, we pride ourselves on maintaining the highest standards in guest services, facilities, and accommodations. Our establishment offers luxurious rooms and suites, complemented by spotless public areas and professional amenities designed to exceed guest expectations. We nurture a culture of teamwork, respect, and continuous improvement, ensuring a supportive environment for our employees to thrive.

We are currently seeking a dedicated and experienced Room and Housekeeping Supervisor to join our dynamic team. This role pl... Show More

Job Requirements

  • High school graduate or equivalent preferred
  • 1-2 years housekeeping supervisory experience in hotel preferred
  • 4 or more years hotel housekeeping experience
  • Ability to lift 50 lbs maximum with frequent lifting and carrying of objects weighing up to 25 lbs
  • Ability to walk or stand to a significant degree
  • Ability to reach, handle, feel, talk, hear, and see
  • Ability to maintain a drug-free workplace
  • Ability to pass pre-employment substance abuse testing

Job Qualifications

  • Read, write and speak English fluently
  • Knowledge of other languages especially Spanish is a plus
  • Knowledge of inventories, scheduling and productivity
  • High school math level required
  • Ability to communicate effectively with the public and other team members verbally and in written form
  • Ability to inspect multiple rooms per day
  • Ability to clean rooms when needed
  • Physically able to move and or operate large objects such as room attendant's carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventory
  • Ability to follow and enforce all hotel standards including safety procedures and able to recognize and act in emergency situations
  • Knowledge of and ability to operate computer

Job Duties

  • Inspect rooms, complete reports, verify status reports
  • Report clean suites to hotel front desk and or load into automated property management systems
  • Check rooms inventory, assign rooms to room or suite attendants
  • Monitor payroll reports and work schedules
  • Monitor lost and found program
  • Ensure stock rooms and carts are maintained with proper supplies
  • Provide customer service to guests internally and externally including information about hotel services, activities, and local attractions
  • Promote team member loyalty and empowerment
  • Communicate and coordinate with Engineering and Property Operations the repair and maintenance program as related to guestrooms and public areas
  • Conduct quarterly linen inventory

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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