Tournament Operations Event Roles – FIFA World Cup 26™ | San Francisco
Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Benefits
diversity and inclusion
flexible schedules
team environment
Training and development opportunities
Opportunity to work at a world-class global sporting event
Networking opportunities
Fixed-term contract
Job Description
FIFA World Cup 26116; is set to be one of the most extraordinary sporting events in history, taking place for the first time across three countries: Canada, Mexico, and the United States. With an expanded format featuring 48 teams instead of the traditional 32, FIFA World Cup 26 will redefine global soccer excellence by offering unprecedented opportunities for participation and fan engagement throughout North America and around the world. This landmark event is designed to unite diverse cultures, countries, and communities through the universal love of soccer, while showcasing the sport at a bigger and more inclusive scale than ever before.\n\nThe organizing workforce behind FIFA 26 carries the responsibility to meticulously plan, coordinate, and execute a world-class international tournament. The Tournament Operations Event Roles, based in San Francisco, play a vital role in preparing venues, managing match-day and live event operations, and ensuring smooth execution across all host cities and event sites. This is a fixed-term contract position requiring onsite presence, providing a dynamic, fast-paced, and highly impactful working environment.\n\nThis role demands individuals who embrace accountability and decision-making, demonstrating the ability to act swiftly and responsibly in critical, high-pressure situations while collaborating inclusively across teams. Innovation, leadership, initiative, and strategic vision are key to successfully contributing to an event of this scale and stature. Tournament Operations personnel will work cross-functionally across multiple functional areas including access, accreditation, ticketing, broadcasting, commercial partnerships, fan and hospitality services, safety and security, competition and team services, transportation, venue management, and volunteer operations.\n\nResponsibilities encompass supporting the setup and readiness of venues, assisting match-day operational execution, coordinating with staff, volunteers, vendors, and internal teams, managing workflows within assigned zones, and ensuring smooth crowd movement and access control. Maintaining compliance with safety, security, and event protocols is critical to delivering a seamless and safe experience for all guests and fans. This role also involves identifying and addressing operational issues promptly and efficiently, escalating when necessary to maintain the integrity of event delivery.\n\nOffsite support is also part of this role, which may include duties at airports, hotels, fan zones, media and broadcast centers, transport hubs, workforce centers, VIP locations, and host city operations. Candidates will need to be flexible, resilient, and highly organized to thrive in a role defined by variable working hours, including early mornings, late nights, weekends, and extended shifts. Physical endurance is necessary, as the role involves significant on-site standing and walking.\n\nAs an equal opportunity employer, FIFA 26 is committed to fostering diversity, equity, and inclusion, encouraging candidates of all backgrounds to apply. Joining the tournament operations team means contributing directly to an unforgettable event that aims to create history by connecting millions of fans and participants to the world's greatest game.
Job Requirements
- Based in San Francisco with willingness to work across multiple venues and sites
- Capacity to work variable hours based on event schedules including early mornings, late nights, and extended shifts
- Flexibility to work onsite during tournament-time for a fixed-term contract
- Commitment to safety, security, and compliance protocols
- Physical ability to stand and walk for extended periods
- Ability to operate effectively in fast-paced, high-performance environments
Job Qualifications
- Previous experience in event operations, logistics, hospitality, or a related field preferred
- Ability to work in fast-paced, dynamic environments
- Strong communication and teamwork skills
- Highly organized with strong attention to detail
- Flexible availability, including evenings, weekends, and event days
- Ability to stand, walk, and work on-site for extended periods
Job Duties
- Support venue setup, readiness, and daily operations
- Assist with match-day and event-day execution
- Coordinate staff, volunteers, vendors, and internal teams
- Manage workflows within assigned zones or functions
- Support crowd flow, access control, and entry operations
- Ensure facilities and infrastructure meet operational standards
- Deliver high-quality guest and fan experiences
- Address operational issues and escalate as needed
- Maintain compliance with safety, security, and event protocols
- Collaborate cross-functionally to ensure smooth event delivery
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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