Tournament Operations Event Roles – FIFA World Cup 26™ | Philadelphia

The FIFA World Cup 26™ is poised to be the biggest and most exciting iteration of the tournament yet, as it will be the first time featuring 48 teams and co-hosted by three countries: Canada, Mexico, and the United States. This expanded format promises to redefine excellence in the world of international football by fostering unparalleled participation and engagement among fans and players across North America and around the globe. The World Cup is the pinnacle of global sports events, bringing together diverse cultures and communities in a celebration of the beautiful game. As part of this historic event, a dynamic and highly motivated workforce is essential to ensure the seamless execution of the tournament's many facets, from venue readiness to live event delivery.

The event will span multiple venues in Philadelphia and other Host Cities, with tournament operations covering a wide range of responsibilities essential to the smooth running of match days and fan experiences. The type of employment for this opportunity is a fixed term contract, providing a unique chance to contribute to one of the world’s most prestigious sporting competitions on a temporary but impactful basis. This role is onsite, demanding a hands-on approach as team members will actively participate in operational support at venues and event sites.

The Tournament Operations Event role is critical in supporting venue readiness, coordinating match day logistics, managing live event delivery, and ensuring exceptional experiences for all guests and fans. This position requires working in a fast-paced, dynamic, and high-performing environment where operational excellence and adaptability are crucial. As a Tournament Operations team member, you will assist in the setup and maintenance of venue infrastructure, manage workflows within assigned zones or functions, coordinate with multiple stakeholders including staff, volunteers, vendors, and internal teams, and support key operational areas such as crowd flow, access control, and safety compliance. Your contribution will be vital in maintaining the high standards expected of a world-class event, ensuring spectator safety, fluid event execution, and positive fan engagement.

The role also emphasizes attributes such as accountability, decision making, initiative, inclusivity, innovation, leadership, and strategic vision as outlined in the FIFA World Cup 26 Skills Framework. Candidates will be expected to demonstrate commitment and responsibility, rapidly make critical decisions, collaborate effectively throughout the organization, innovate to solve challenges uniquely, and lead or contribute to teams to achieve optimal results. These qualities form the backbone of successful event operations and will ensure the operational goals of FIFA World Cup 26™ are met with excellence.

This position offers the opportunity to work across various functional areas including Access, Accreditation & Ticketing; Broadcast, Media & Content; Commercial & Partnerships; Fan, Hospitality & Guest Operations; Safety, Security & Government; Team & Competition Services; Transportation & Movement; Venue & Event Operations; Workforce & Volunteer Operations; and offsite assignments that involve airports, fan zones, media centers, transport hubs, and VIP hospitality locations. Flexibility is key as the role may necessitate working variable hours, including early mornings, late nights, weekends, and extended shifts during the tournament period. Candidates must be prepared to stand, walk, and work on-site for extended durations.

Joining the FIFA World Cup 26™ operational team means being part of an equal opportunity employer committed to diversity, equity, and inclusion. The organization prohibits any form of discrimination and promotes a respectful and supportive work environment where individuals from diverse backgrounds can thrive. This role offers a unique chance to be a game changer in sports event management and gain invaluable experience contributing to a historic global event that captivates billions worldwide.