Tour Operations Coordinator - Japanese Bilingual - Full Remote

Our client is a prominent travel and tourism company specializing in providing unique and memorable travel experiences. Established with a vision to connect travelers with authentic cultural experiences, the company has grown to become a trusted name within the industry. Headquartered in Torrance, California, the company embraces modern technology and customer-centric approaches to enhance the travel planning process. Operating in a highly competitive market, the company is committed to innovation, quality service, and sustainable tourism practices.

This role is for a Japanese-English bilingual Tour Operations Coordinator who will work full-time in a remote capacity, primarily supporting tour planning and daily travel operations. The coordinator will play a pivotal role in crafting detailed tour itineraries and ensuring seamless travel arrangements for clients. Beyond itinerary creation, the role demands constant communication and coordination with customers, travel vendors, suppliers, and internal teams to deliver a high standard of service and operational efficiency.

The position is well suited for individuals with a passion for travel and tourism, strong organizational capabilities, and proficiency in both Japanese and English languages. Working hours follow Pacific Time from 8:45 am to 5:30 pm, with an hourly wage ranging between 20 and 22 dollars. The role offers a hybrid work environment, with occasional office visits in Torrance and flexibility for remote work. Some overtime and weekend work may occasionally be necessary to meet business needs.

The Tour Operations Coordinator will be tasked with managing multiple projects simultaneously, negotiating with suppliers, supporting client requests, and maintaining the accuracy of scheduling and tour information within internal systems. Strong attention to detail and multitasking abilities are essential to succeed in this dynamic role.

This is an excellent opportunity for entry-level candidates seeking a foothold in the travel industry, providing exposure to real-world tour coordination responsibilities within an established organization. The company fosters a collaborative and supportive working culture, empowering employees to grow professionally while contributing to the development of unique travel experiences that delight clients. Fluency in Japanese and English is crucial for effective communication and client relationship management in this bilingual role.