Tortilleria Clerk - #50 Ontario

Job Overview

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Compensation

Hourly
Range $16.90 - $1.00
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Benefits

401(k) retirement benefit
Continuing Education Benefits
Paid Time Off
Health Insurance
Employee Discounts
Career development opportunities
safe work environment

Job Description

El Super is a well-established supermarket chain that has proudly served its communities for over 25 years. Known for its commitment to delivering exceptional value, El Super specializes in offering a wide variety of grocery products sourced from Latin America, combined with authentic in-house service departments and high-quality perishable items. As part of the Chedraui USA group, El Super embraces a mission centered on providing customers with a unique shopping experience marked by freshness, variety, and competitive pricing. The company’s dedication to community and customer satisfaction is deeply ingrained in its operations, fostering a customer-friendly environment that celebrates diversity and culture. The store location for this role is at 1000 N Mountain Ave, Ontario, California, which serves a vibrant and diverse local community. The working atmosphere is fast-paced and dynamic, reflecting the everyday buzz of a busy retail grocery store. This position offers a starting wage of $16.90 per hour and is part of the store operations team, emphasizing teamwork and service excellence.

The role of the Tortilleria Clerk at El Super #50 Ontario involves a variety of responsibilities that are crucial to maintaining the quality and service standards of the Tortilleria department. The successful candidate will be expected to provide friendly, courteous, and helpful customer service, assist in preparing different types of tortillas and masa, and ensure the tortilla displays are well stocked, clean, and properly rotated. The role demands physical stamina for lifting, standing, walking, and kneeling. It requires attentiveness to detail and an ability to follow instructions effectively for the preparation and handling of food products. This position holds a significant place in upholding the store’s reputation for fresh and authentic Latin American foods, contributing directly to the customer experience. A Food Handler Card or equivalent certification is mandatory for this position, ensuring all safety and food handling standards are met. The company values inclusivity and provides equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, or genetics. Working at El Super not only means being part of a valued team but also benefits from career growth opportunities and employee benefits such as a 401(k) retirement plan, continuing education benefits, and more. This role is ideal for candidates passionate about food, community, and customer service, looking to contribute their skills in a vibrant and supportive environment.

Job Requirements

  • Ability to read and comprehend simple instructions, product labels, pricing codes, shelf tags, correspondence, and memos
  • Ability to write simple correspondence
  • Ability to present information effectively in one-on-one and small group settings
  • Apply common sense to carry out detailed but uninvolved instructions
  • Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds

Job Qualifications

  • High school diploma or equivalent
  • Food Handler Card or equivalent certification
  • Previous experience in food preparation or retail preferred
  • Ability to read and comprehend instructions and product labels
  • Strong interpersonal and communication skills
  • Basic PC and Outlook skills preferred
  • Retail Management Certificate is a plus

Job Duties

  • Provide friendly, courteous, and helpful customer service
  • Assist customers with tortilla products and answer inquiries
  • Clean, fill, and rotate tortilla displays
  • Prepare various types of tortillas and masa according to department standards
  • Follow food safety and handling procedures
  • Lift, stand, walk, and kneel as required to perform duties
  • Maintain department cleanliness and organization

Job Criteria

Experience

No experience required


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