Tortilleria Clerk - #10 Tucson

Job Overview

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Compensation

Hourly
Range $16.50 - $1.00
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Benefits

401(k) retirement benefit
Continuing Education Benefits
Health Insurance
Paid Time Off
Employee Discounts

Job Description

El Super is a well-established supermarket chain that has been serving its communities for over 25 years, recognized for its deep roots in family values and a passion for food. As part of the Chedraui USA group of companies, El Super stands out by providing exceptional value and variety with the lowest possible prices. Focusing on the needs of diverse communities, the store offers an extensive assortment of grocery products from Latin America, along with authentic in-house service departments and quality perishable items. The brand’s mission centers on delivering customers an outstanding shopping experience, presenting the freshest selection available across all retail banners, and placing great emphasis on the well-being and success of its employees.

The role of Tortilleria Clerk - #10 Tucson is a key position within the Store Operations Team at the El Super location situated at 3372 S. 6th Ave., Tucson, Arizona. This full-time position provides a starting rate of $16.50 per hour and demands a combination of excellent customer service, food handling, and physical aptitude. The Tortilleria Clerk is directly responsible for ensuring customer satisfaction by providing friendly, courteous, and helpful service while maintaining the tortilla displays filled, clean, and properly rotated. Additionally, the clerk assists in the preparation of various types of tortillas and masa for the department, supporting the overall operational flow.

This role is integral to the daily operations of the store's tortilla department and involves a fast-paced working environment typical of a grocery store. Physical requirements include frequent lifting, standing, walking, and kneeling, with the ability to lift weights ranging from 25 to occasionally up to 60 pounds. The position requires individuals who are capable of reading and understanding product labels, pricing codes, and internal communications. Strong communication skills are essential for effective one-on-one customer interactions and collaboration with other staff members. The Tortilleria Clerk must also have the ability to follow detailed oral and written instructions, ensuring compliance with safety and food handling standards.

Beyond the essential duties, the role offers opportunities for personal growth and involvement in a supportive team environment. El Super values continuing education benefits, a 401(k) retirement plan, and other rewarding perks that promote employee well-being and career development. Candidates with basic PC skills, including Outlook, and retail management certification are considered a plus, reflecting the company’s encouragement of professional advancement. Food Handler Card or an equivalent certification related to food preparation and handling is mandatory for this role.

El Super is committed to equal employment opportunities (EEO) and fosters a workplace that welcomes diversity and inclusion without regard to race, color, religion, sex, national origin, age, disability, or genetics. By joining the El Super Store Operations Team, candidates become part of a company dedicated to serving its community with integrity, providing fresh, authentic foods, and nurturing talent within a collaborative environment. This position is ideal for individuals passionate about excellent customer service, community engagement, and food, making it a rewarding and vital part of the El Super family.

Job Requirements

  • Ability to read and comprehend simple instructions product labels product pricing codes shelf tags short correspondence and memos
  • Ability to write simple correspondence
  • Effectively present information in one-on-one and small group situations
  • Apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Regularly lift and/or move up to 25 pounds frequently lift and/or move up to 45 pounds and occasionally lift and/or move up to 60 pounds
  • Food Handler Card or its equivalent certification
  • Willingness to work in a fast-paced grocery store environment
  • Ability to stand and kneel for extended periods

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience preferred
  • Ability to read and comprehend product labels and instructions
  • Effective verbal communication skills
  • Basic PC and Outlook skills are a plus
  • Retail Management Certificate is a plus
  • Food Handler Card or equivalent certification required

Job Duties

  • Provide friendly and courteous customer service
  • Assist customers with tortilla and masa products
  • Clean, fill, and rotate tortilla displays
  • Assist in making a variety of tortillas and masa
  • Follow food safety and handling procedures
  • Lift, stand, walk, and kneel as needed to perform duties
  • Communicate effectively with customers and team members

Job Criteria

Experience

Entry Level (1-2 years)


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