Job Overview

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Compensation

Hourly
Range $13.25 - $15.16
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Benefits

Health Insurance
Paid Time Off
employee discount

Job Description

Cardenas Markets is a prominent retail grocery chain known for its commitment to delivering exceptional customer service and high-quality products. With a strong presence in the communities it serves, the company embraces values such as absolute integrity, respect, and collaboration. These core principles define the way Cardenas Markets operates and create an environment where employees are valued and encouraged to grow both personally and professionally. The company stands out for nurturing a workplace culture that unites smart and driven individuals who share a common goal of serving one another and the community. This establishes Cardenas Markets as more than just a retail store; it is a place where employees and customers alike feel respected and supported.

The role of the Tortilla Clerk at Cardenas Markets revolves around delivering quality customer service within a retail grocery store environment. The Tortilla Clerk acts as a representative of the company’s core values by exemplifying excellent service and maintaining high standards in their interactions and responsibilities. This position requires an individual who is not only friendly and service-oriented but also skilled in handling and organizing tortilla products to ensure they are presented appealingly and accurately to customers. Responsibilities include greeting customers, addressing their questions or concerns with a positive attitude, and managing product displays to ensure fully stocked and organized cases. The role also involves using specialized knowledge of scales and weight measures to accurately weigh and label tortilla products, maintaining strict adherence to quality and cleanliness standards, and ensuring compliance with safety, sanitation, and loss prevention protocols.

Additionally, the Tortilla Clerk will be trained to operate various professional tortilla department equipment, adding a technical element to the role that enhances product handling efficiency and customer satisfaction. The position demands a balance of interpersonal skills and practical work abilities, emphasizing customer engagement and operational excellence. Work conditions include continual walking and standing, alongside the physical capability to lift moderate weights as necessary for stocking and organizing duties. This position is hourly, with a pay range from $13.25 to $15.16 per hour, offering a competitive wage that reflects the skills and dedication required.

Working as a Tortilla Clerk at Cardenas Markets means becoming part of a team that genuinely cares about your success. It provides opportunities for professional growth while contributing positively to the community. The company encourages energy, unique perspectives, and collaboration among team members to foster a vibrant and rewarding work environment. Employees benefit from working alongside talented colleagues and being part of an organization that values integrity, respect, and collaboration as pillars of its business and culture.

Job Requirements

  • Valid Food Handlers Card
  • Customer service experience desirable
  • Retail experience desirable
  • Ability to walk continuously throughout shift while moving about the store and handling merchandise
  • Ability to stand continuously throughout shift
  • Ability to lift up to 25 lbs and occasionally lift up to 50 lbs

Job Qualifications

  • Valid Food Handlers Card
  • Customer service experience desirable
  • Retail experience desirable

Job Duties

  • Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner
  • Organize products in display case and tables while ensuring fully-stocked cases
  • Use knowledge of scales and weight measures to accurately weigh and label products
  • Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety
  • Work with various professional tortilla department equipment
  • Perform all other duties as assigned
  • Demonstrate personal customer service excellence by engaging with customers and improving speed and efficiency of service provided

Job Criteria

Experience

No experience required


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