Toro Toro Bartender (Full-Time) | InterContinental Miami

Miami, FL, USA|

Job Overview

Compensation

Hourly

Exact $5.65

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401(k)

hotel discounts

discount programs

Job Description

InterContinental Hotels & Resorts is the world's largest family of luxury hotels, known for delivering exceptional experiences through a rich tradition of international expertise and local insights. With a profound passion for luxury travel, the brand spans diverse cultures and customs, crafting sophisticated journeys that inspire and delight discerning guests seeking a richer perspective of the world. This esteemed hotel group is committed to creating warm, welcoming environments where guests feel special, cosmopolitan, and well-informed. The InterContinental Miami hotel, located in the vibrant downtown Miami area overlooking the beautiful Biscayne Bay, serves as a shining example of this commitment. It is recognized for its premier accommodations and exceptional convention and meeting facilities. InterContinental Miami stands out as a secure and inviting urban retreat, deeply rooted in its community and honored as one of South Florida's top workplaces for nine consecutive years. The hotel's dedication to excellence is reflected in its vibrant team spirit, known as ONE GREAT TEAM, which fosters collaboration and delivers quality service at all levels.

As a Toro Toro Bartender at InterContinental Miami, you will play a key role in enhancing the guest experience. This role involves preparing and serving a variety of beverages and food items promptly and courteously, ensuring every product meets high standards of quality and consistency. You will greet guests warmly, utilize up-selling techniques to promote house drinks, and create memorable moments that make people feel valued. Essential responsibilities include maintaining adherence to pouring standards, carefully monitoring guest alcohol consumption, and ensuring compliance with legal regulations, including verifying guests' ages. You will be responsible for setting up and cleaning the bar area, managing inventory and cash transactions, and promoting teamwork through daily coordination with other departments. This position requires a strong focus on guest satisfaction, safety, and service recovery when needed. Working as a Toro Toro Bartender means being part of an outstanding team in a dynamic environment where your skills and personality contribute to a distinctive luxury hospitality experience.

Job Requirements

Basic reading, writing, and math skills
knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments
formal bartending training preferred
must meet state legal age requirements
must speak fluent English
ability to handle, carry or lift items weighing up to 50 pounds
ability to move about the bar, lounge and kitchen
ability to bend, stoop, kneel and lift
communication skills
alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
ability to read and write
basic math skills
willingness to work nights, weekends, and/or holidays

Job Qualifications

Basic reading, writing, and math skills
knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments
formal bartending training preferred
must meet state legal age requirements
must speak fluent English
communication skills utilized when interacting with guests, wait staff, cooks, and supervisor
alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
ability to read and write often when taking orders, describing cocktail items, completing paperwork
basic math skills frequently used when handling cash and credit
availability to work nights, weekends, and/or holidays

Job Duties

Greet guests pleasantly as they approach the bar
promote house drinks and utilize up-selling skills to maximize revenues
prepare beverages requested by customers adhering to established pouring standards and drink recipes
coordinate food service with restaurant(s) for bar/lounge guests if applicable
monitor guest behavior and guest alcohol consumption to determine when alcohol service should cease and notify management of incidents involving excessive alcohol consumption or impaired condition of customers
alert management of any service and/or safety issues and make appropriate service recovery gestures to ensure total guest satisfaction
set up bar including all liquor, mixers, ice, garnishes, glassware and supplies and perform pre- and post-shift side-work
requisition all necessary supplies
inventory unused liquor and beverages and ensure liquor is properly secured before, during, and at close of shift
obtain, count and secure bartender’s bank
receive cash and credit payments from customers
balance cash drawer at end of shift
inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation
sweep and mop bar floor after shift
wipe down counters, equipment, stools, chairs, tables, and other areas as required
promote teamwork and quality service through daily communication and coordination with other departments
perform other duties as assigned