Torali Restaurant Busser - The Ritz-Carlton

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $15.00 - $20.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Employee assistance program

hotel discounts

Restaurant Discounts

Paid Time Off

Job Description

The Ritz-Carlton, Chicago is a renowned luxury hotel located atop Water Tower Place in the historic Gold Coast neighborhood. This iconic establishment is perfectly positioned for guests to explore the vibrant city of Chicago, known for its stunning architecture, thriving culinary scene, beautifully landscaped public spaces, and world-class museums. The hotel offers an unmatched level of sophistication and comfort, providing guests with an environment where they can relax and enjoy exceptional service in one of the city's most dynamic areas. The Ritz-Carlton brand stands as the gold standard in luxury hospitality worldwide, selecting only the most passionate and service-driven professionals to join their team. The emphasis on quality, attention to detail, and superior guest experiences is evident throughout every element of the hotel. As a Torali Busser, you play a vital role behind the scenes, ensuring the smooth and efficient operation of the restaurant. You are instrumental in maintaining cleanliness, organization, and order, which directly supports bartenders and servers delivering flawless service. Your responsibilities include clearing used tableware and refuse, keeping the restaurant environment polished, resetting tables swiftly to accommodate new guests, stocking supplies, and helping sustain a seamless flow in the dining experience. Your contribution allows guests to enjoy the luxury and attentiveness that The Ritz-Carlton is celebrated for, often becoming part of the most memorable moments they have during their stay. This full-time position reflects the company's commitment to a diverse, inclusive workplace where individual aspirations are valued, and quality of life is enhanced. Working at The Ritz-Carlton, Chicago means being part of a team that is dedicated to creating special moments not only for guests but for each other. The role not only requires an eye for detail and a proactive approach to support restaurant operations but also embodies the company’s core values of hospitality, professionalism, and teamwork, making every day rewarding and impactful. The position offers an hourly wage ranging from $15 to $20 and includes access to comprehensive benefits such as medical, dental, and vision insurance, an employee assistance program, as well as attractive discounts on hotels and restaurants across the brand. This opportunity at The Ritz-Carlton, Chicago is ideal for individuals seeking to bring their passion for hospitality into a prestigious setting with a commitment to excellence.

Job Requirements

High school diploma or equivalent
Valid Food Handler's Certification required
Prior Food and Beverage experience desirable
Physical ability to lift, push, pull, and carry up to 50 lbs
Ability to perform physical activities such as balancing, stooping, kneeling, crouching, crawling, reaching
Ability to stand continuously during preparation and service hours
Ability to travel up to 300 feet regularly throughout the shift
Ability to read meters and controls
Commitment to customer service excellence

Job Qualifications

Valid Food Handler's Certification required
Prior Food and Beverage experience desirable
Basic knowledge of restaurant operations
Ability to maintain cleanliness and organization in a fast-paced environment
Strong communication and teamwork skills
Friendly, cheerful, and courteous demeanor
Physical ability to perform the job duties including lifting and standing for extended periods

Job Duties

Clears all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table
Resets tables in accordance with established standards to seat new customers as quickly as possible
Removes full tubs from bus stations to dishwashing area for cleaning and maintains a clean, well-stocked and orderly bus station to improve efficiency and productivity
Retrieves cleaned dishes, glassware, and utensils from the dish room and distributes to each service station to keep a ready supply available
Sweeps restaurant floors throughout shift to maintain a clean, presentable, and attractive restaurant
Retrieves requisitioned items from stockroom, ensures requisition is complete and correct, and stocks supplies in proper places, rotating stock at all times
Assists waitstaff by refilling customers' beverages and accommodating requests for additional condiments, food items or clean/fresh tableware
Keeps ice stations filled at all times by carrying buckets of ice from the main ice machine and pouring into individual ice stations
Maintains a friendly, cheerful and courteous demeanor at all times
Performs other duties as assigned, requested or deemed necessary by management