Toledo Complex Food & Beverage - Suite Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Retirement Plan

Job Description

Legends Global is a premier partner to some of the world's most renowned live events, venues, and brands. Specializing in a fully integrated service model, Legends delivers exceptional experiences across several domains including hospitality, merchandise, partnerships, venue management, and live event operations. With an expansive network of over 450 venues worldwide, Legends is responsible for hosting more than 20,000 events and entertaining upwards of 165 million guests annually. This impressive scale underscores the company's success, which is fueled by ambitious thinking, collaborative efforts, and bold execution strategies. The company fosters an inclusive work environment where each team member is encouraged to grow, contribute meaningfully, and thrive professionally. At Legends, winning is considered an everyday mindset, driving the team to continually create unforgettable guest experiences.

The role available is for a Suite Attendant providing operational support across the Toledo Complex, which includes both the Huntington Center and the Glass City Center. This position is crucial as it serves as the primary point of contact for suite holders and guests during events. The Suite Attendant is responsible for ensuring service excellence, maintaining accuracy, and complying with all food safety and alcohol service regulations. The individual in this role plays an integral part in providing an exceptional hospitality experience by preparing suites before events, ensuring all amenities, food, and beverages are well stocked and arranged, and maintaining suite cleanliness throughout events. They also monitor suite inventory, assist catering functions, and flexibly support multiple service roles as the situation demands such as bartender, server, or suite runner.

Additionally, the Suite Attendant ensures all food and beverage items adhere to quality standards and are delivered promptly. They verify guest identification and uphold all local, state, and company alcohol service regulations. This position demands availability during nights, weekends, and holidays, matching the event schedule, and emphasizes teamwork and professional conduct in fast-paced high volume environments. Physical requirements include lifting and carrying items up to 50 pounds, navigating stairs and ramps, and the ability to stand for extended periods. The work environment spans indoor and outdoor areas within the Toledo Complex including warehouses, docks, kitchens, and event spaces, often exposing team members to varying temperatures and demanding physical conditions. Safety is paramount, with strict adherence to company policies, proper use of personal protective equipment, and immediate reporting of unsafe conditions required. This role is well suited for individuals eager to be part of a dynamic, guest-focused organization where operational excellence and teamwork are highly valued.

Job Requirements

  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Knowledge of state and local health requirements related to food handling and alcohol service
  • Ability to lift and carry up to 50 pounds
  • Willingness to work nights, weekends, and holidays
  • Physical ability to perform reaching, bending, stooping, pushing, pulling, and standing for extended periods
  • Ability to remain professional and guest-focused in high-volume environments

Job Qualifications

  • High school diploma or equivalent required
  • Some college preferred
  • Must be at least 18 years of age
  • Strong organizational skills with excellent attention to detail
  • Knowledge of state and local health requirements related to food handling and alcohol service
  • Ability to multitask in a fast-paced, team-oriented environment
  • Fluent in spoken and written English
  • Ability to lift and carry up to 50 pounds
  • Willingness to work extended hours, including nights, weekends, and holidays
  • Physical ability to perform assigned tasks including reaching, bending, stooping, pushing, pulling, and standing for extended periods
  • Ability to remain professional and guest-focused in high-volume event environments

Job Duties

  • Provide exceptional hospitality and personalized service to suite holders and single-game renters for all events hosted at accesso ShoWare Center
  • Deliver prompt, friendly, and professional customer service to all guests while maintaining a positive and engaging presence
  • Prepare suites prior to each event, ensuring all food, beverages, and amenities are properly stocked, organized, and presentation-ready
  • Monitor and replenish suite inventory throughout the event to maintain service standards
  • Confirm all food and beverage items are prepared to standard, delivered accurately, and served in a timely manner
  • Assist with catering functions and demonstrate flexibility by supporting multiple service roles as needed, including bartender, server, suite runner, and catering support
  • Complete all opening and closing duties as assigned by the Suites and Catering Manager or Supervisor
  • Verify guest identification and ensure compliance with all local, state, and company alcohol service regulations
  • Obtain required signatures from suite hosts for charges incurred during events
  • Maintain cleanliness and organization of suites and service areas throughout the event
  • Complete all closing tasks prior to departure
  • Maintain availability for nights, weekends, and holidays based on event schedules
  • Be a team player

Job Criteria

Experience

Entry Level (1-2 years)


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