Toledo Complex - Director of Catering

Toledo, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $49,200.00 - $86,100.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job Description

Legends Global is a leading international company specializing in delivering premium services to the world's greatest live events, venues, and brands. With a vast network of 450 venues worldwide, Legends Global hosts approximately 20,000 events each year and entertains around 165 million guests. Their expertise spans across a broad range of services including feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, content, and booking, all executed with a white-label approach that allows their partners to stay front and center in their respective markets. The company culture at Legends Global is one of respect, ambitious thinking, collaboration, and bold action. They are committed to fostering an inclusive workplace where every employee can be authentic, make an impact, and develop their career. Success at Legends Global is achieved through teamwork and a shared sense of purpose, creating a winning environment for everyone involved.

The role available is within the Toledo Complex, which features both the Huntington Center and the Glass City Center. Reporting to the Director of Food & Beverage, the position plays a vital role in ensuring that all food and beverage services across these venues meet the highest standards of quality and cost-efficiency. The person in this position will oversee catering events, private functions, and suite operations, ensuring exceptional service execution from start to finish. This is a hands-on role requiring active engagement during events to maintain organizational details, effective labor management, sanitation practices, and customer service excellence. The successful candidate will have the opportunity to work in a dynamic and fast-paced environment where customer satisfaction and operational excellence are top priorities. With competitive compensation ranging from $80,000 to $100,000 annually plus a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan, this role is ideal for qualified food and beverage professionals looking to advance their careers in a renowned company.

Job Requirements

High school diploma or equivalent
Bachelor’s degree or equivalent food service experience preferred
Minimum of four (4) years of experience in a catering environment preferred
Minimum of two (2) years of supervisory experience
Experience working with Excel, Word, and Outlook Microsoft 365, preferred
Experience with Catering software used in F&B
Ability to pass ServSafe Managers Training & Alcoholic Beverage Service Training
Ability to handle multiple events in a fast-paced environment
Ability to manage and direct employees effectively
Excellent communication skills
Ability to handle cash transactions
Strong sense of urgency

Job Qualifications

High school diploma or equivalent
Bachelor’s degree or equivalent food service experience preferred
Minimum of four (4) years of experience in a catering environment preferred
Minimum of two (2) years of supervisory experience
Experience working with Excel, Word, and Outlook Microsoft 365, preferred
Experience with Catering software used in F&B
Strong working knowledge of catering and banquet operations
Excellent guest service skills and a strong focus on customer satisfaction
Ability to effectively manage employees
Must be able to always maintain a professional demeanor with patrons as well as employees
Excellent communication skills
Must have the ability to pass ServSafe Managers Training & Alcoholic Beverage Service Training
Ability to handle multiple events in a fast-paced environment in a professional manner
Hands-on experience with MS Office applications: Excel, Word, and PowerPoint
Ability to handle cash transactions
Strong sense of urgency

Job Duties

Ensures all banquet event order information to ensure successful execution of catered events
Partner with Director of Food & Beverage and Executive Chef to ensure all catering events are executed consistently and in line with company and client standards
Hire all employees and ensure all employees are interviewed, hired, trained according to assigned roles
Oversee order compilation and placing of linen, beverage & disposable ware orders
Ensure function details with sales are shared with staff, event coordinators, and culinary staff
Coordinate food set-up and/or delivery time with culinary staff
Prepare pre-event meetings with catering staff
Direct and supervise all catering staff to ensure high-quality service
Maintain an active presence during events with close attention to organizational details, customer service, sanitation, and labor allocation
Enforce cleanliness and sanitation practices of catering services
Manage labor force to ensure efficiency and timeliness of duties
Oversee opening/closing duties
Assist with retail services and bars when the schedule allows
Supervise all catering staff in a manner consistent with Legends Global Human Resource Policies and Procedures
Promote a safe work environment and report any potential hazards
Assist with ongoing training of all Catering Services staff as necessary
Contribute to maintaining weekly labor cost goals while ensuring high-quality service, sanitation, and product usage practices are followed
Assist in monthly food and beverage inventories & periodic small wares inventories
Execute all coaching, counseling, and follow up training for all employees
Supports Catering Managers with staffing budgets and maintains financial accountabilities as it relates to service