Toledo Complex - Catering Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $50,000.00 - $65,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is the premier partner to the world's greatest live events, venues, and brands. With a global network of 450 venues hosting 20,000 events annually and entertaining 165 million guests each year, Legends Global offers a fully integrated suite of premium services. Their expertise spans feasibility studies and consulting, owner representation, sales and partnerships, hospitality, merchandise, venue management, and content and booking. This wide range of services positions Legends Global as a leader in the live events and venue management industry. Their white-label approach enables their partners to remain front and center while benefitting from the company's extensive experience and execution capabilities.

Legends Global fosters a corporate culture that values respect, ambitious thinking, collaboration, and bold action. The company is deeply committed to building an inclusive workplace where every team member can be authentic, make meaningful contributions, and advance their careers. This winning environment thrives on the understanding that every success is earned collectively by a unified team. As such, Legends Global continually attracts the best talent who share this vision of teamwork and achievement.

The role being offered is based at the Toledo Complex, which includes two major facilities: the Huntington Center and the Glass City Center. Reporting to the Director of Catering, the successful candidate will play a key role in supporting both of these locations. Their main responsibilities revolve around marketing, selling, contracting, and detailing events within the Toledo Complex. This position requires a hands-on approach to collaborating with other event staff to maximize event sales and services.

As a catering sales professional at Legends Global, you will apply your knowledge of sales and marketing principles to promote the facility effectively. You will support the Catering Director in developing and executing sales plans that include clearly defined goals and marketing initiatives. You will actively prospect for new business as well as generate repeat business from existing clients to meet established sales objectives within the assigned market.

Additionally, your role will include advising and assisting catering sales and service personnel on sales and upselling strategies, service recovery, and problem-solving. This collaborative effort aims to enhance customer satisfaction and optimize revenue generation. You will manage client accounts and profiles in the property management system to ensure accuracy and compliance with sales policies. Furthermore, you will provide pricing estimates, quote rates, and assist with formal license agreements and contract execution.

A vital part of this position includes maintaining strong partnerships with operational departments and the on-site Destination Marketing Organization (DMO) sales team. You will also maintain an up-to-date resource list for both client and internal use, demonstrating complete knowledge of company policies and procedures.

Understanding the menus, event offerings, and their cost structures to meet profitability targets is critical to success in this role. You will detail food and beverage components for both self-contracted and assigned contracted events, prepare banquet event orders, and secure client approvals. Regular communication with clients through pre-event information sharing and follow-up, coupled with coordination of client meetings and menu tastings, will be part of your ongoing duties.

Liaison with culinary and operations teams is essential to ensure smooth event logistics. You will also greet clients on-site, facilitate introductions, and conduct post-event meetings to gather feedback. To support overall sales efforts, producing sales reports and tracking metrics as required will be among your responsibilities.

Legends Global offers a competitive salary range of $50,000 to $65,000 based on experience, complemented by a comprehensive benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan. This full-time, on-site position in Toledo, Ohio, provides an exciting opportunity to join a dynamic company at the forefront of the live events industry.

Job Requirements

  • Minimum four (4) years sales related experience required
  • Facility/industry experience preferred
  • Excellent communication, organizational and interpersonal skills required
  • Ability to prioritize multiple projects
  • High aptitude for figures and advanced writing skills
  • Professional presentation, appearance, and work ethic
  • Experience working with Excel, Word, and Outlook Microsoft 365, preferred
  • Experience with catering software used in F&B

Job Qualifications

  • Minimum four (4) years sales related experience required
  • Facility/industry experience preferred
  • Excellent communication, organizational and interpersonal skills required
  • Ability to prioritize multiple projects
  • High aptitude for figures and advanced writing skills
  • Professional presentation, appearance, and work ethic
  • Experience working with Excel, Word, and Outlook Microsoft 365, preferred
  • Experience with catering software used in F&B

Job Duties

  • Use sales and marketing principles to promote the facility
  • Assist catering director in developing sales plan to include goals and sales/marketing initiatives
  • Prospect new and repeat business to achieve set goals within specified market
  • Assist catering sales and service personnel with sales/upselling strategies, service recovery, and problem solving, as needed
  • Carry out specific sales plan relating to events using support of advertising, as requested by the director
  • Audit client accounts/profiles in property management system to ensure accuracy of information
  • Assist director in ensuring sales policies are adhered to
  • Quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements
  • Prepare and execute contracts
  • Drive strong partnership with operational departments and onsite DMO sales team
  • Uphold an active list of resources for client and internal operational use
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Thorough understanding of the menus and event offerings cost structure to meet profitability guidelines
  • Detail the food and beverage components for self-contracted programs and assigned accounts contracted
  • Produce required banquet event orders and receive client approval
  • Send client pre-event information and follow-up information that affects booking
  • Work in tandem with catering managers to handle pre-event client correspondence and meetings to detail the food and beverage components of assigned/contracted events
  • Liaise with culinary and operations to ensure proper dissemination of information for event logistics
  • Coordinate menu tastings, as requested and applicable
  • Greet on-site client representative for all assigned events and provide proper introductions and turnovers to operations
  • Work in tandem with sales and events to organize client post-event meetings, as necessary, to gain required feedback
  • Produce necessary sales reports and tracking metrics, as required

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef