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Toledo Complex - Catering Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a leading global company specializing in delivering world-class live events, venue management, and premium brand experiences. They are recognized as the premier partner to the world's greatest live events, venues, and brands, offering a fully integrated solution of premium services through a white-label approach. With a vast network comprising 450 venues worldwide, Legends Global hosts approximately 20,000 events annually and entertains over 165 million guests. Their expertise covers every aspect of live events and venue operations, including feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, content, and booking.

The company culture at Legends Global is rooted in respect, ambitious thinking, collaboration, and bold action. They are committed to fostering an inclusive workplace where employees can be authentic, make an impact, and grow their careers. The organization emphasizes teamwork, understanding that winning is achieved through unified efforts. This dynamic and thriving environment presents an exciting opportunity to join a company where innovation and success are daily priorities.

The role offered is based at the Toledo Complex, which includes the Huntington Center and the Glass City Center. This position supports both locations and operates under the direction of the Director of Catering. The incumbent will collaborate closely with other members of the events staff to market, sell, contract, and detail events at the Toledo Complex. This is a full-time position with a competitive salary range of $50,000 to $65,000, commensurate with experience, and accompanied by a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan.

In this role, you will employ sales and marketing strategies to promote the facility, assist in developing sales plans, and actively prospect new and repeat business to meet targeted goals within the designated market. You will support catering sales and service personnel in sales and upselling strategies, service recovery, and problem-solving when necessary. Additional responsibilities include auditing client accounts in the property management system, preparing and executing contracts, and working in close partnership with operational departments and external sales teams.

The position demands a thorough understanding of menus, event offerings, and cost structures to ensure profitability. You will detail food and beverage components for self-contracted programs, prepare banquet event orders, handle pre- and post-event client communications, coordinate tastings, and provide on-site client representation for assigned events. Collaboration with culinary and operations teams to manage event logistics is essential.

Legends Global expects the candidate to uphold company policies and procedures, maintain accurate records, and produce necessary sales reports. This position also involves supervisory responsibilities executed in line with company policies and applicable laws. Overall, this is an exciting opportunity for individuals passionate about live events, sales, and hospitality, looking to contribute to and grow within a prestigious global organization.

Job Requirements

  • Minimum four (4) years sales related experience required
  • Facility/industry experience preferred
  • Excellent communication skills
  • Strong organizational skills
  • Ability to prioritize multiple projects
  • High aptitude for figures
  • Advanced writing skills
  • Professional presentation and work ethic
  • Experience working with Microsoft Excel, Word, and Outlook
  • Experience with catering software used in food and beverage
  • Ability to perform supervisory responsibilities in accordance with company policies and applicable laws

Job Qualifications

  • Minimum four (4) years sales related experience required
  • Facility/industry experience preferred
  • Excellent communication, organizational and interpersonal skills required
  • Ability to prioritize multiple projects
  • High aptitude for figures and advanced writing skills
  • Professional presentation, appearance, and work ethic
  • Experience working with Excel, Word, and Outlook Microsoft 365, preferred
  • Experience with catering software used in F&B

Job Duties

  • Use sales and marketing principles to promote the facility
  • Assist catering director in developing sales plan to include goals and sales/marketing initiatives
  • Prospect new and repeat business to achieve set goals within specified market
  • Assist catering sales and service personnel with sales/upselling strategies, service recovery, and problem solving, as needed
  • Carry out specific sales plan relating to events using support of advertising, as requested by the director
  • Audit client accounts/profiles in property management system to ensure accuracy of information
  • Assist director in ensuring sales policies are adhered to
  • Quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements
  • Prepare and execute contracts
  • Drive strong partnership with operational departments and onsite DMO sales team
  • Uphold an active list of resources for client and internal operational use
  • Uphold and demonstrate a complete understanding of company policies and procedures
  • Thorough understanding of the menus and event offerings cost structure to meet profitability guidelines
  • Detail the food and beverage components for self-contracted programs and assigned accounts contracted
  • Produce required banquet event orders and receive client approval
  • Send client pre-event information and follow-up information that affects booking
  • Work in tandem with catering managers to handle pre-event client correspondence and meetings to detail the food and beverage components of assigned/contracted events
  • Liaise with culinary and operations to ensure proper dissemination of information for event logistics
  • Coordinate menu tastings, as requested and applicable
  • Greet on-site client representative for all assigned events and provide proper introductions and turnovers to operations
  • Work in tandem with sales and events to organize client post-event meetings, as necessary, to gain required feedback
  • Produce necessary sales reports and tracking metrics, as required

Job Criteria

Experience

Mid Level (3-7 years)


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