Chili's logo

Toco Hills Restaurant Manager - Chili's

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Rotating Shifts
Day Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Chili's Grill & Bar, a renowned establishment born in Dallas, Texas, in 1975, has grown to become a beloved leader in the casual dining industry. Known for its iconic Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's prides itself on delivering a memorable dining experience that blends quality food with warm hospitality. With a rich heritage centered around service excellence, hospitality, and community involvement, Chili's has crafted a culture that emphasizes fun, teamwork, and a genuine connection with guests. As the company expands and continues to set high standards in the restaurant business, it remains firmly committed to creating an environment where both Team Members and Guests feel valued and appreciated.

As a Chili's Manager, your role transcends typical management duties. You are the vital link between the company’s goals and the team’s daily execution. Your passion for hospitality will shine as you ensure every guest enjoys an exceptional experience, feeling valued and cared for from the moment they arrive until their departure. The management position demands a unique blend of leadership skills, emotional intelligence, and operational excellence. Managers at Chili's are not only expected to lead with their minds but also with their hearts, fostering a welcoming work environment where open communication is encouraged and individual accountability is embraced.

In this high-energy role, you will lead by example, upholding the highest operational and quality standards while motivating your team to deliver superior service. Your responsibilities will include resolving issues thoughtfully and transparently, serving as a role model, and influencing Team Member behaviors to champion the restaurant’s initiatives and culture. You will also be responsible for driving business results by effectively controlling costs and following established operational systems like Manager Timelines and quality Line Checks.

Moreover, the role involves proactive talent management—hiring, training, retaining, and developing Team Members, preparing them for larger roles within the organization. Your leadership will extend into community engagement, building strong relationships within the locality to further enhance the restaurant’s connection with its guests. Safety remains paramount; you will ensure all food handling procedures comply with safe practices, reinforcing Chili's commitment to guest health and satisfaction.

If you are a dependable team player who thrives in fast-paced settings and possesses excellent multitasking skills, this role offers a rewarding career path where your efforts translate into visible success and recognition. At Chili's, the work is serious but the atmosphere is fun, encouraging Managers to pursue top business results without losing sight of the joy in hospitality. This Manager role is a full-time position that offers the opportunity to be part of an iconic brand known for its strong culture, dedication to quality, and a team-oriented environment where employees are celebrated for their contributions.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or management role preferred
  • Ability to work in a fast-paced environment
  • Excellent multitasking skills
  • Dependable team player
  • Strong communication skills
  • Passion for hospitality

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a supervisory or management role preferred
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Excellent multitasking abilities
  • Passion for hospitality and guest service
  • Basic knowledge of food safety regulations

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems such as our Manager Timeline and performing quality Line Checks
  • Hire train retain and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs every guest counts food perfection be accountable play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef