TO-GO Team

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $7.25 - $9.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

flexible schedule
Paid training
Employee Discounts
Health Insurance
Paid Time Off
Team-oriented environment
Opportunities for advancement

Job Description

Fezzo's is a renowned seafood, steakhouse, and oyster bar that proudly specializes in authentic Cajun cuisine. Established in 1999, Fezzo's has become a beloved dining destination in the Acadiana region with three convenient locations in Scott, Crowley, and Broussard. The restaurant has earned a reputation for delivering high-quality, flavorful Cajun dishes that delight locals and visitors alike. Fezzo's commitment to fresh ingredients, traditional recipes, and excellent customer service sets it apart as a staple in the Cajun dining scene. Its casual dining atmosphere provides a welcoming environment for families, friends, and seafood enthusiasts to enjoy every meal in a relaxed and friendly setting.

The role of To-Go Specialist at Fezzo's is an exciting opportunity for individuals who thrive in fast-paced, customer-focused environments. This position offers both full-time and part-time employment options, providing flexibility to accommodate diverse schedules including weekdays, weekends, holidays, mornings, and evenings. The To-Go Specialist is essential to the customer experience, acting as the friendly face and voice of the restaurant for takeout customers. The ideal candidate must be able to efficiently manage phone orders, in-person requests, and online tablet orders, ensuring every detail is processed accurately. This role requires strong communication skills and the ability to handle cash transactions securely. The To-Go Specialist is also responsible for properly packaging orders according to the restaurant’s guidelines, making certain that all guest needs and special requests are met. Familiarity with the full food and beverage menu, as well as proficiency with third-party delivery platforms, is important to effectively assist customers and streamline the order process.

In addition to order management, this position emphasizes maintaining a clean and organized work space and completing necessary prep work and cleaning duties during shifts. The To-Go Specialist works closely with managers and supervisors, carrying out delegated tasks, and ensuring smooth operations during busy periods. Physical stamina is important, as the job requires standing or walking throughout shifts and sometimes for extended periods. Previous restaurant experience, ideally at least one year, is preferred to ensure familiarity with common industry practices and expectations. Compensation ranges from $7.25 to $9.00 per hour, starting at $8.00 per hour, making this an accessible opportunity for individuals seeking to build or continue their career in the hospitality and food service industry.

Overall, the To-Go Specialist role at Fezzo's offers a dynamic and rewarding position within a respected Cajun restaurant that values quality, hospitality, and community. Candidates who enjoy interacting with guests, managing orders efficiently, and contributing to a positive dining experience are encouraged to apply. Join Fezzo's and become part of a team dedicated to bringing authentic Cajun flavors and exceptional service to the people of Acadiana and beyond.

Job Requirements

  • Must be able to work weekdays, weekends, some holidays, mornings and/or evenings
  • ability to stand and walk for long periods
  • reliable and punctual
  • strong interpersonal skills
  • flexible availability
  • ability to handle cash transactions
  • maintain cleanliness and organization

Job Qualifications

  • High school diploma or equivalent
  • previous restaurant experience preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • proficient in cash handling
  • knowledge of food and beverage menus
  • customer service skills
  • ability to use ordering technology and third party delivery platforms

Job Duties

  • Greet all guests with a smile and friendly attitude
  • promptly answer phones
  • take orders over phone, in person and through tablets
  • process guest orders and handle cash
  • ensure correct packaging of all meals including guest needs and requests
  • be knowledgeable of the food and beverage menu
  • proficiently use third party delivery services
  • maintain a clean and organized workspace
  • complete prep work and cleaning duties before, during and after shifts
  • perform duties delegated by manager or supervisors
  • correctly enter guest orders
  • communicate effectively with guests, team members and managers
  • stand and/or walk throughout shifts for long periods

Job Criteria

Experience

Mid Level (3-7 years)


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