Red Lobster logo

To Go Specialist

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.37 - $25.00
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Work Schedule

Day Shifts
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) retirement plan
Anniversary pay
discounted shift meals
Career advancement opportunities

Job Description

Red Lobster is a renowned seafood restaurant chain that has been serving guests with its passion for seafood and the coast for over fifty years. Originating from a single family-owned restaurant, Red Lobster has grown into a family of over 500 restaurants, each reflecting the founding vision of offering guests a unique connection to quality seafood and memorable dining experiences. The company prides itself on being more than just a place to eat; it’s an integral part of the communities it serves, where new friends become familiar faces and guests enjoy favorite meals and moments in a welcoming environment. This commitment to community and quality has established Red Lobster as a beloved name in the restaurant industry, known for its exceptional service and dedication to guest satisfaction.

The To Go Specialist role at Red Lobster is an exciting opportunity for individuals who thrive in dynamic, customer-focused environments. This position is vital in delivering the brand’s promise of outstanding service beyond the dining room, ensuring that guests receive their orders accurately and efficiently whether dining on-site or through takeout and curbside pickup. As a To Go Specialist, you will be the face of Red Lobster’s hospitality to guests who prefer the convenience of takeout, combining excellent customer service skills with attention to detail and a strong commitment to food safety.

This role offers competitive wages with a pay range from USD 16.37 to USD 25.00 per hour and benefits including weekly pay, flexible scheduling, and options for medical, dental, and vision insurance starting at less than $10 per week. Employees enjoy life insurance, short-term disability, voluntary benefits, and participation in a 401(k) retirement savings plan with a company match after one year of service. Additionally, the company provides anniversary pay for eligible employees, discounted shift meals, a 25% discount when dining as a guest, and ample opportunities for career growth and advancement through training and development programs.

As a key team member, your responsibilities extend from warmly welcoming guests and providing accurate order taking to preparing and packaging orders with care. You’ll also handle transactions efficiently and ensure all food safety standards are strictly followed. This role requires a balance of strong interpersonal skills, multi-tasking ability, and physical stamina to meet the demands of an 8-12 hour shift involving standing, bending, lifting, and moving about the restaurant.

Joining the Red Lobster family means becoming part of a company with ambitious plans for growth and innovation in the restaurant industry. It’s an environment that values diversity, equal opportunity, and fostering a welcoming workplace for everyone, regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status. This role is perfect for individuals who want to contribute to an inclusive culture while advancing their career in a vibrant and supportive setting at one of the nation’s favorite seafood destinations.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8-12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Basic math skills for handling transactions
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Team player with attention to detail
  • Ability to stand and move for extended periods

Job Duties

  • Welcoming guests and greeting every guest with a smile
  • Suggestively selling drink, appetizer, and dessert options
  • Accurately taking food and drink orders and entering orders into the POS system
  • Assembling prepared food and drink orders in appropriate packaging to ensure orders are complete and safe for guests to transport
  • Walking orders to guests inside and outside the restaurant for curbside pickup and managing transactions
  • Thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

No experience required


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