Red Lobster logo

To Go Specialist

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.81 - $25.00
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Work Schedule

Flexible
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Benefits

weekly pay
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401k Retirement Plan
Anniversary pay
shift meal discount
Guest dining discount

Job Description

Red Lobster is a renowned family-owned restaurant chain dedicated to offering guests a special connection to seafood and the coast. For over fifty years, Red Lobster has been more than just a dining establishment—it is a community hub where new friends become familiar faces and memorable moments are shared over favorite meals. With a network of over 500 restaurants, the company prides itself on maintaining the passion that inspired its founding and delivering an exceptional dining experience that extends beyond excellent food to embody the culture and spirit of the coastal lifestyle. Red Lobster is committed to inclusivity and equal opportunity, welcoming a diverse workforce and creating a supportive environment for all employees regardless of age, race, gender identity, or veteran status.

The role of a To Go Specialist at Red Lobster is a vital position focused on providing outstanding customer service to guests who prefer takeout dining options. This position requires a friendly, attentive, and detail-oriented individual who excels in a fast-paced environment. Responsibilities include greeting guests warmly, accurately taking and entering orders, suggestively selling menu items such as drinks, appetizers, and desserts, and ensuring that orders are assembled correctly and packaged safely. The Specialist will also manage curbside pickups and payment transactions, always upholding the highest standards of food safety and guest satisfaction. This role is ideal for candidates who enjoy direct interaction with customers and take pride in delivering exceptional service that encourages repeat business.

At Red Lobster, employees benefit from competitive wages with weekly pay, flexible scheduling options to accommodate personal needs, and comprehensive benefits including medical, dental, and vision insurance plans starting at less than $10 per week. Additional perks include life insurance, short-term disability, voluntary benefit options, a 401(k) retirement savings plan with company match after one year, anniversary pay for eligible employees, discounted shift meals, and a 25% guest dining discount. The company emphasizes career growth by providing extensive training and advancement opportunities, enabling team members to build lasting careers within the Red Lobster family.

Those interested in the To Go Specialist role should be prepared for physical work that involves bending, reaching, stooping, and lifting up to 30 pounds safely, as well as standing and moving around the restaurant for 8 to 12-hour shifts. Successful candidates demonstrate strong teamwork skills, attention to detail, and the ability to multitask effectively in a dynamic work environment. Red Lobster is excited about the future and the opportunities it presents, making this an excellent time to join the team and contribute to the ongoing success and growth of the brand.

Job Requirements

  • Minimum age requirement met
  • Authorized to work in the country
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to stand and move around for 8 to 12 hours
  • Team player with attention to detail
  • Ability to multitask effectively

Job Qualifications

  • Minimum age requirement met
  • Authorized to work in the country
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to stand and move around for 8 to 12 hours
  • Team player with attention to detail
  • Ability to multitask effectively

Job Duties

  • Welcoming guests and greeting every guest with a smile
  • Suggestively selling drink, appetizer, and dessert options
  • Accurately taking food and drink orders and entering orders into the POS system
  • Assembling prepared food and drink orders in appropriate packaging to ensure orders are complete and safe for guests to transport
  • Walking orders to guests inside and outside the restaurant for curbside pickup and managing transactions
  • Thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

No experience required


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