Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
employee discount
Paid training
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned restaurant and retail establishment that has been delighting guests since 1969 with its unique combination of Southern-style cuisine, warm hospitality, and country store charm. With more than 70,000 team members nationwide, Cracker Barrel takes pride in its roots and commitment to creating a welcoming atmosphere where guests feel like family. Known for its comforting menu featuring homestyle favorites and a nostalgic shopping experience filled with one-of-a-kind items, Cracker Barrel has become a beloved destination for those seeking a place to gather, relax, and enjoy good food and good company. The company’s culture revolves around mutual respect, teamwork, and a genuine passion for delivering exceptional service, making it not just a place of work but a community where employees grow and thrive.

The To-Go Specialist role at Cracker Barrel is essential in extending the company’s famous hospitality beyond the dining room. This position focuses on providing guests with an outstanding takeaway experience, ensuring that every order is handled with care and attention to detail. As a To-Go Specialist, you will be responsible for thoughtfully taking orders, double-checking details to guarantee accuracy, and representing the warm and friendly atmosphere of Cracker Barrel even when guests are on the go. This fast-paced, guest-facing role requires a positive attitude, the ability to multitask, and a team-first mindset. While previous restaurant experience is not necessary, Cracker Barrel offers comprehensive training programs to equip you with all the skills needed to succeed. The position is tipped, reflecting the direct guest interaction and service excellence expected. Employees in this role not only contribute to the overall guest experience but also play a vital part in upholding Cracker Barrel’s reputation for quality and care.

Cracker Barrel prioritizes taking care of its employees just as much as its guests. As a To-Go Specialist, you are eligible for competitive pay with weekly payment and same-day pay access. Health insurance is available from day one for both full-time and part-time employees, along with vacation time and an employee assistance program to support your well-being. Career development is strongly encouraged through industry-leading PAR training starting on day one, a 401k plan with company matching after 90 days, and participation in the Employee Stock Purchase Plan. Cracker Barrel’s supportive culture is reflected in comprehensive onboarding, continuous training, recognition programs, and employee events aimed at fostering a sense of belonging and teamwork. Additional perks include a 35% discount on food and retail items and exclusive Biscuit Perks with various discounts for lifestyle benefits. This role offers not only a job but a meaningful opportunity to be part of a company that values people, progress, and performance.

Job Requirements

  • Must be at least 18 years old
  • Ability to stand and walk for extended periods
  • Must be able to work flexible hours including nights, weekends, and holidays
  • Reliable transportation to workplace
  • Ability to communicate clearly
  • Must be able to handle physical demands of the role
  • Must pass applicable background checks

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication skills
  • Ability to multitask effectively
  • Positive attitude and team-first mindset
  • Customer service experience is a plus but not required
  • Willingness to learn and adapt
  • Basic math skills for handling transactions

Job Duties

  • Take orders accurately and efficiently
  • Double-check order details to ensure accuracy
  • Provide excellent customer service with a positive attitude
  • Multitask in a fast-paced environment
  • Collaborate with team members to maintain smooth operations
  • Assist in packing and preparing to-go orders
  • Uphold company standards of hospitality and cleanliness

Job Criteria

Experience

No experience required


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