Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Vacation Time
Employee assistance program
competitive pay
401k plan with company matching
Employee Stock Purchase Program
employee discount

Job Description

Cracker Barrel is a well-established American restaurant and retail chain that has been providing a unique dining and shopping experience since 1969. Known for its Southern country theme, Cracker Barrel combines delicious home-style food with a warm and welcoming atmosphere where guests feel right at home. The company has grown to employ over 70,000 team members nationwide and continues to maintain its roots in delivering quality service and memorable hospitality. Cracker Barrel’s culture revolves around community, connection, and a genuine care for both guests and employees, creating a workplace where everyone can thrive.

The role of To-Go Specialist at Cracker Barrel is an integral position designed to extend the company’s renowned hospitality beyond the dining table. This fast-paced, guest-facing position is ideal for those who enjoy multi-tasking and paying attention to detail while maintaining a positive and team-oriented mindset. A To-Go Specialist thoughtfully takes orders, ensuring that every detail is double-checked so guests receive the full goodness of Cracker Barrel’s country hospitality wherever they go. This position is tipped, reflecting the importance of great service in enhancing the overall guest experience.

Not only is the To-Go Specialist role about delivering excellent customer service, but it also offers an opportunity for growth within a supportive environment. Cracker Barrel values its employees and offers competitive pay that is accessible weekly, with same-day pay options to help team members meet their financial needs. Whether you have previous restaurant experience or not, Cracker Barrel provides thorough training through its industry-leading People Are Ready (PAR) training program, starting on day one to help new hires learn everything necessary to succeed.

Benefits include health insurance eligibility from the first day for both full and part-time employees, paid vacation time, and an Employee Assistance Program (EAP) to support personal well-being. The company also promotes a culture of belonging and recognition, with onboarding, training, development, and employee events designed to foster a strong team spirit. Additional perks include a 35% discount on food and retail items, along with exclusive discounts on home goods, travel, cell phones, and more.

Cracker Barrel is an equal opportunity employer that values diversity and inclusion, ensuring that qualified applicants receive fair consideration regardless of race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected classification. Joining Cracker Barrel means becoming part of a good company where hard work leads to good pay, growth opportunities, and a supportive culture that truly cares about its people. This role offers much more than just employment – it’s a chance to be part of a community where every moment matters and where you can make a meaningful difference in guests’ lives every day.

Job Requirements

  • high school diploma or equivalent
  • ability to work flexible hours including weekends and holidays
  • strong interpersonal skills
  • ability to stand for extended periods
  • reliable transportation
  • willingness to learn and adapt

Job Qualifications

  • high school diploma or equivalent
  • excellent communication skills
  • ability to multitask and work in a fast-paced environment
  • positive attitude and team-first mindset
  • attention to detail
  • prior customer service experience preferred but not required

Job Duties

  • take orders carefully and double-check details
  • provide excellent guest service with a positive attitude
  • manage multiple tasks in a fast-paced environment
  • maintain cleanliness and organization of the to-go area
  • communicate effectively with team members and guests
  • handle payment transactions accurately
  • assist with stocking and preparing takeout items

Job Criteria

Experience

No experience required


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