Red Lobster logo

To Go Specialist

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) retirement plan
Anniversary pay
discounted shift meals
25% guest dining discount
Career advancement opportunities

Job Description

Red Lobster is a renowned family-owned restaurant chain that began over fifty years ago with a mission to offer guests a unique connection to seafood and the coastal dining experience. With more than 500 locations, Red Lobster has established itself as a beloved dining destination committed to serving fresh seafood and creating memorable moments for customers. The company’s dedication to quality food and exceptional service has fostered a warm and welcoming atmosphere where community and hospitality thrive. By joining Red Lobster, employees become part of a larger family that values inclusivity, career growth, and work-life balance.

The To Go Specialist role at Red Lobster is designed to provide exceptional takeout service, ensuring guests enjoy the same quality and care as they would in the restaurant. The specialist's responsibilities center around customer service excellence, accurate order handling, and ensuring orders are securely packaged for transport. This position offers a dynamic environment requiring attentiveness, multitasking, and a friendly demeanor. Employees in this role enjoy flexible scheduling options, competitive wages with weekly pay, and access to a variety of benefits, including affordable medical, dental, and vision plans, life insurance, and a 401(k) retirement plan with company match after one year of service. The role also comes with perks like anniversary pay, discounted meals, and opportunities for advancement through training and career development programs. Red Lobster emphasizes creating a positive workplace culture where new friends become familiar faces and where every team member can contribute to the company’s success and growth. This is an excellent opportunity for individuals seeking a rewarding position within an established, fast-growing restaurant organization that values teamwork and community engagement.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Previous customer service experience preferred
  • Ability to use point of sale (POS) systems
  • Strong communication skills
  • Friendly and positive attitude
  • Ability to work in a fast-paced environment
  • Team player with attention to detail and multi-tasking abilities

Job Duties

  • Welcoming guests and greeting every guest with a smile
  • Suggestively selling drink, appetizer, and dessert options
  • Accurately taking food and drink orders and entering orders into the POS system
  • Assembling prepared food and drink orders in appropriate packaging to ensure orders are complete and safe for guests to transport
  • Walking orders to guests inside and outside the restaurant for curbside pickup and managing transactions
  • Thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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