Cracker Barrel logo

To-Go Specialist

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
employee discount
competitive pay

Job Description

Cracker Barrel is a beloved American restaurant and retail chain established in 1969, widely recognized for its comforting Southern cuisine and welcoming atmosphere. The company prides itself on creating a space where people can gather around delicious food, abundant servings, and unique merchandise, fostering a sense of community and belonging. With over 70,000 team members nationwide, Cracker Barrel is dedicated to not just serving meals but creating meaningful experiences for its guests. Known for its distinctive blend of hospitality and tradition, Cracker Barrel has become a household name and a trusted destination for families and travelers alike.

As a To-Go Specialist at Cracker Barrel, you will play a vital role in extending the company’s renowned hospitality beyond the dining room. This fast-paced, guest-facing position requires attentiveness and the ability to manage multiple tasks efficiently. You will be responsible for thoughtfully taking orders and meticulously ensuring every detail is correct, helping guests enjoy the goodness of Cracker Barrel wherever they go. This role offers an opportunity to be part of a supportive, team-oriented environment where your efforts contribute directly to memorable moments for customers on the move.

This position is a tipped role, recognizing the exceptional service you provide. Cracker Barrel values those with a positive attitude, attention to detail, and a team-first mindset. Prior experience in restaurants is not a prerequisite, as comprehensive training is offered to help you succeed. The company’s commitment to employee growth and well-being shines through in its extensive benefits and development programs, including health insurance eligibility from the first day, vacation time, and access to an employee assistance program. Moreover, the company’s industry-leading Professional Advancement and Recognition (PAR) training program supports your growth from day one, along with benefits such as a 401k plan with company matching and an employee stock purchase program.

Working at Cracker Barrel means more than just a job — it’s a chance to be part of a culture that values and supports its team members through onboarding, training, recognition programs, and employee events that foster a true sense of belonging. Additional perks include a 35% discount on food and retail products, special offers on home, travel, and cell phone services, and much more. If you’re someone who enjoys assisting others with a smile and is eager to grow within a company that values teamwork and community, this is the perfect opportunity to find your place and make the moment for guests every day.

Cracker Barrel is an equal opportunity employer committed to diversity and inclusion, considering qualified applicants without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected class by law. Join us today and experience the difference of being in good company where great hospitality and career opportunities await.

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate clearly and effectively
  • Ability to multitask in a fast-paced environment
  • Detail-oriented mindset
  • Positive attitude and strong work ethic
  • Willingness to comply with company policies
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to multitask effectively
  • Detail-oriented approach
  • Positive attitude and team-first mindset
  • Willingness to learn and adapt
  • Previous customer service experience is a plus but not required

Job Duties

  • Take guest orders accurately and efficiently
  • Double-check order details to ensure accuracy
  • Provide exceptional customer service with a positive attitude
  • Manage multiple tasks in a fast-paced environment
  • Collaborate with team members to maintain smooth operations
  • Assist in packaging and preparing orders for takeout
  • Uphold cleanliness and organization in the work area

Job Criteria

Experience

No experience required


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