Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

flexible schedule
competitive pay
shift meals
Anniversary pay
Holiday closure
Employee Discounts

Job Description

LongHorn Steakhouse is a renowned restaurant chain celebrated for its legendary food and exceptional service. With a strong commitment to creating a diverse and inclusive culture, LongHorn Steakhouse values its team members by offering well-developed benefits and opportunities for growth within the company. This dedication to fostering a passionate and prideful team environment translates directly into the bold and flavorful food experience that LongHorn is known for. The company believes that legendary food and service begin with legendary people, making the cultivation of employee loyalty a top priority. They emphasize passion, pride, and commitment in their workforce to maintain their high standards and keep customers coming back for memorable meals.

At LongHorn Steakhouse, the role of the To-Go Specialist is crucial in delivering the same level of passion and quality through their takeout service, ensuring guests can enjoy their favorite meals from the comfort of their own homes. This position is perfect for individuals who thrive in fast-paced environments and enjoy customer interaction. The compensation for this role varies by location and includes pay plus tips, providing employees with the potential to earn competitively. The To-Go Specialist will be responsible for gathering, packaging, and checking the accuracy of all takeout orders. This attention to detail ensures that every guest receives their meal exactly as expected. Additionally, the specialist will engage directly with guests during walk-in orders or curbside pickups, serving as the face of the takeout service and embodying the company’s commitment to hospitality.

Efficiency is also a key aspect of this role, as the To-Go Specialist must stock and maintain takeout areas to ensure a smooth and effective operation. LongHorn Steakhouse prides itself on offering flexible scheduling, allowing employees to swap shifts conveniently through a team member app, thus accommodating individual lifestyles. The company’s benefits package includes competitive weekly pay, delicious shift meals consisting of sides, salads, and soups, as well as anniversary pay to celebrate employee milestones. Furthermore, LongHorn closes on Thanksgiving and Christmas, giving team members time to spend with loved ones during the holidays. Employees also enjoy discounts both within the restaurant and at external vendors such as cellphone providers and hotels, underscoring LongHorn’s dedication to supporting its workforce both personally and professionally. This position offers an excellent opportunity for individuals passionate about hospitality and delivering exceptional guest experiences in a supportive work environment.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or food service preferred
  • Ability to communicate clearly and effectively
  • Capable of standing for long periods
  • Must be able to work flexible hours including nights, weekends, and holidays
  • Basic understanding of food safety standards
  • Reliable and punctual
  • Positive attitude

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of food safety and sanitation practices
  • Ability to stand for extended periods
  • Positive attitude and a team player mindset

Job Duties

  • Gather, package and check all takeout orders for accuracy
  • Interact directly with takeout guests whether as walk-ins or curbside service
  • Stock and maintain takeout areas for efficiency
  • Provide excellent customer service to ensure guest satisfaction
  • Assist in maintaining cleanliness and organization of the takeout area
  • Communicate effectively with kitchen and service staff
  • Manage order timing to meet guest expectations

Job Criteria

Experience

Entry Level (1-2 years)


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