Red Lobster logo

To Go Specialist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $25.00
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement savings plan
Anniversary pay
discounted shift meals
employee discount
Career advancement opportunities

Job Description

Red Lobster is a renowned family-owned seafood restaurant chain with over fifty years of history and more than 500 locations nationwide, dedicated to providing guests with authentic seafood experiences and memorable moments. The company prides itself on its deep connection to the coast and its passion for serving fresh, high-quality seafood, creating a warm and inviting atmosphere where guests can enjoy their favorite meals in a community-centric environment. This longstanding commitment to excellence and hospitality has helped Red Lobster become a beloved name in the casual dining sector, known not only for exceptional food but also for its thoughtful service and vibrant dining atmosphere.

As an employer, Red Lobster offers competitive wages with weekly pay, flexible scheduling, and a comprehensive benefits package that includes options for medical, dental, and vision insurance starting at less than $10 per week. Employees also have access to life insurance, short-term disability, and voluntary benefits, alongside a 401(k) retirement savings plan with a company match after one year of service. Anniversary pay is also available for eligible employees, and team members enjoy discounted shift meals and a 25% discount when dining as guests. Red Lobster emphasizes career growth by providing training and advancement opportunities, fostering a supportive workplace where employees can develop their skills and pursue long-term careers.

The To Go Specialist role at Red Lobster is integral to the guest experience, particularly with the rising demand for takeout and curbside pickup services. This position involves welcoming guests with enthusiasm, accurately taking and entering orders into the POS system, suggestively selling drinks, appetizers, and desserts to enhance guest satisfaction, and assembling food and drink orders in appropriate packaging to ensure safe transport. Specialists are responsible for delivering orders to guests both inside and outside the restaurant and managing transactions efficiently. Adherence to all food safety standards is a critical part of this job to maintain the company's high quality and safety protocols. Through their friendly and professional interactions, To Go Specialists leave lasting impressions that encourage customers to return, reinforcing Red Lobster's reputation as a community-focused and guest-oriented restaurant.

Physically, the role requires the ability to meet certain demands such as standing for 8 to 12-hour shifts, bending, reaching, stooping, and safely lifting up to 30 pounds. Successful candidates must be team players with keen attention to detail and the ability to multitask in a fast-paced environment. The company values diversity and inclusion, providing equal employment opportunities without discrimination based on age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. This ensures a welcoming and supportive work environment for all team members.

Overall, Red Lobster offers a vibrant work atmosphere with great pay, flexible hours, substantial benefits, and meaningful opportunities for career advancement. Joining the Red Lobster family means becoming part of a legacy of hospitality, quality seafood, and community involvement, making it an excellent choice for individuals looking to start or continue a rewarding career in the restaurant industry.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • ability to bend, reach, stoop and lift up to 30 pounds safely
  • ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in food service or customer service is an advantage
  • basic computer skills to operate POS systems
  • strong communication and interpersonal skills
  • ability to work effectively in a fast-paced team environment

Job Duties

  • Welcoming guests and greeting every guest with a smile
  • suggestively selling drink, appetizer, and dessert options
  • accurately taking food and drink orders and entering orders into the POS system
  • assembling prepared food and drink orders in appropriate packaging to ensure orders are complete and safe for guests to transport
  • walking orders to guests inside and outside the restaurant for curbside pickup and managing transactions
  • thanking guests and inviting them to return
  • following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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