Job Overview

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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
401(k) matching
Opportunities for advancement
flexible schedule
Paid sick time

Job Description

Olive Garden is a renowned Italian-inspired casual dining restaurant chain known for its warm hospitality, quality food, and a welcoming family atmosphere. Established with the mission to provide guests with an exceptional dining experience, Olive Garden has grown to become a leader in the restaurant industry by focusing not only on delicious meals but also on creating an environment where employees feel valued and supported. The company fosters a culture that embraces teamwork, opportunity for growth, and a commitment to excellence and safety.

As an Olive Garden To Go Specialist, you become an integral part of the customer experience, ensuring that guests receive convenient and safe meal options that fit their busy lifestyles. This role requires a strong sense of urgency and attention to detail, as you manage to-go orders accurately and promptly, whether guests pick up their food in the restaurant or curbside. The position is designed to support the overall success of the restaurant by maintaining high standards for order accuracy, quality, and guest satisfaction. You will engage with guests in a friendly and professional manner, displaying extensive menu knowledge to assist with recommendations and answer questions.

The To Go Specialist is essential in delivering convenience without compromising on quality or safety. You will help promote a positive brand image by contributing to a smoothly running To Go service, which is increasingly important in today’s fast-paced world where many customers prefer takeout options. Olive Garden’s dedication to health and safety practices ensures a clean and safe environment for both staff and guests, highlighting the company’s priority on team member wellness.

This role offers variable pay depending on location, plus tips, highlighting the potential for competitive earnings through excellent service. The position comes with numerous benefits designed to support employee work-life balance and career progression. Olive Garden provides flexible schedules to accommodate various personal commitments like school, childcare, or family care. Employees enjoy a free meal from a limited menu during their shifts, weekly pay, anniversary bonuses, and paid sick leave that accrues with hours worked. In addition, Olive Garden offers paid family and medical leave after a year of service, medical and dental insurance, and ongoing training programs to build critical skills for current and future roles.

Employee discounts on cellphones, travel, and electronics offer additional value beyond the workplace, and the company supports long-term financial well-being through a 401(k) savings plan with company matching after one year of service. Career advancement is strongly encouraged, with more than half of the management team promoted from hourly positions. This reflects Olive Garden’s commitment to nurturing employee growth and recognizing talent within the company.

Joining Olive Garden means becoming part of a family that values each member’s contribution and prioritizes a safe, supportive, and enriching work environment. As a To Go Specialist, you will play a key role in maintaining the brand’s reputation by ensuring excellent service and convenience for guests, helping to make each visit memorable even when they choose takeout. We are excited to welcome new members to our family and support them as they grow and succeed with us.

Job Requirements

  • high school diploma or equivalent
  • ability to stand for extended periods
  • availability to work flexible schedules including evenings, weekends, and holidays
  • ability to follow safety and sanitation guidelines
  • good organizational skills
  • team-oriented attitude
  • willingness to learn and adapt

Job Qualifications

  • high school diploma or equivalent
  • previous experience in food service or retail is preferred
  • excellent customer service skills
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • basic cash handling skills
  • knowledge of food safety practices

Job Duties

  • prepare and package to-go orders accurately and promptly
  • assist guests with order inquiries and provide menu recommendations
  • ensure all orders are labeled and complete before guest pickup
  • maintain cleanliness and safety standards in the to-go area
  • coordinate with kitchen staff to manage order flow and timing
  • handle payment transactions for takeout orders
  • monitor inventory related to to-go supplies

Job Criteria

Experience

No experience required


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