To-Go

Texas Roadhouse is a renowned American restaurant chain known for its commitment to serving legendary food paired with legendary service. Established with a people-first approach, Texas Roadhouse takes pride in creating a welcoming and enjoyable dining experience that centers on high-quality steaks and a unique atmosphere reminiscent of traditional Southwestern hospitality. The company emphasizes not only the satisfaction of its customers but also the growth, development, and well-being of its employees, affectionately known as "Roadies." With a culture that fosters fun, teamwork, and career advancement, Texas Roadhouse continues to set itself apart in the highly competitive restaurant industry.

The role of a To-Go Roadie at Texas Roadhouse is integral to maintaining the brand's reputation for excellence, particularly within the carry-out segment of operations. A To-Go Roadie is responsible for ensuring that guests who prefer takeout receive the same attention to detail and fantastic service as those dining in the restaurant. This position involves front-facing interaction with customers, accurate order taking, collaboration with kitchen staff, and efficient execution of online and in-person orders. The To-Go Roadie must demonstrate exceptional organization skills and knowledge of the menu to provide clear recommendations and fulfill orders swiftly and precisely.

In this role, you will act as the friendly face of Texas Roadhouse for carry-out customers, delivering a legendary welcome and farewell whether over the phone or at the restaurant counter. You will use proper phone etiquette to handle incoming calls, process orders through the point of sale (POS) system, and answer any questions guests may have about the menu or their orders. The ability to work cohesively with Back of House staff is crucial to ensure orders are prepared correctly and delivered on time.

The To-Go Roadie also partners with Restaurant Managers to provide accurate quotes on wait times during busy periods, helping manage customer expectations and ensuring smooth carry-out service flow. Understanding Texas Roadhouse’s online and mobile app ordering platforms is essential to help process orders seamlessly and maintain customer satisfaction.

This position is suited for individuals who thrive in fast-paced environments, have excellent communication skills, and enjoy helping others. Texas Roadhouse offers flexible schedules, competitive weekly pay, and opportunities for career progression through formal training routes. As part of its commitment to employee well-being, the company provides a comprehensive total rewards package after one year of service, including medical plans, dental and vision insurance, tuition reimbursement, paid vacation, and additional benefits. Joining the team means becoming part of a company that values each Roadie and supports their professional and personal growth.

If you are passionate about delivering great service, love working with people, and want to be part of a team that prioritizes both its guests and its employees, Texas Roadhouse invites you to apply for the To-Go Roadie position. This is a wonderful opportunity to contribute to a fun and dynamic workplace while building a rewarding career in the hospitality industry.