Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $17.75
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Work Schedule

Flexible
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Benefits

flexible schedule
growth opportunities
team atmosphere
Paid Time Off
Employee Discounts

Job Description

Chili's is a renowned casual dining restaurant chain that was born in Dallas, Texas in 1975. With a rich heritage spanning nearly five decades, Chili's has established itself as a beloved destination for those seeking bold flavors and a vibrant dining experience. Famous for its Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas, Chili's has become a staple in the casual dining industry, known not only for its delicious menu but also for its strong commitment to exceptional service and hospitality. The brand prides itself on creating an inviting atmosphere where guests feel welcomed and valued every time they walk through the door.

The role of a To-Go Specialist at Chili's is a vital position focused on enhancing the guest experience by delivering fast, friendly, and efficient service for To-Go orders. This role is perfect for individuals who thrive in a team-oriented environment and enjoy making every guest feel special. To-Go Specialists play an essential part in ensuring the smooth operation of takeout services, which has become increasingly important in today’s fast-paced world where convenience and quality service go hand in hand.

This position offers flexible scheduling options, catering to both part-time and full-time employees, with a fast hiring process to get motivated candidates on board quickly. Growth opportunities within the company are available, making it an excellent career choice for those looking to start or advance in the hospitality industry. The team atmosphere is supportive and dynamic, fostering a culture that values collaboration and mutual respect.

As a To-Go Specialist, you will be responsible for maintaining in-depth knowledge of Chili's menu to accurately inform and assist guests with their orders. You’ll ensure that each To-Go experience is enjoyable and seamless, from answering phones promptly (within three rings) to entering orders correctly and operating the POS system for transactions. This role requires excellent multitasking skills and a welcoming demeanor, as you will be interacting directly with guests who expect courteous and efficient service.

Located at 6201 S Broadway Ave in Tyler, TX, this position falls within the Front of House career area and supports the overall mission of Chili's to provide outstanding customer service and a memorable dining experience, even when guests are taking their favorite meals to enjoy at home. Job seekers passionate about hospitality and dedicated to teamwork will find this opportunity rewarding and fulfilling.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food service preferred
  • Ability to handle multiple tasks in a fast-paced environment
  • Strong communication skills
  • Dependable and punctual
  • Team player willing to collaborate with others

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a fast-paced restaurant environment preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask effectively
  • Friendly and welcoming demeanor

Job Duties

  • Have knowledge of the menu to explain offerings to guests
  • Ensure an exceptional To-Go experience for every guest
  • Answer phone within three rings and assist guests with placing To-Go orders
  • Enter orders in proper sequence
  • Able to operate POS system for transactions

Job Criteria

Experience

No experience required


Job Location

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