Title Suite Attendant | Part-Time | Arkansas Travelers (Dickey-Stephens Park)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.00 - $13.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, specializing in venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG operates a distinguished collection of seven world-class venues and supports a diverse client roster encompassing iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Through their comprehensive platform, they deliver outstanding entertainment experiences and venue services tailored to the needs of their worldwide audience and clients.
One of their prominent managed locations is Dickey-Stephens Park in North Little Rock, Arkansas. Built in 2007, this stadium has become a cherished hub for central Arkansas communities. It serves as the home field to the Arkansas Travelers, a Double-A affiliate of the Seattle Mariners, while also hosting a variety of community events throughout the year. The venue’s strategic location just across the Arkansas River from downtown Little Rock makes it a vibrant destination for sports and entertainment enthusiasts.
The position available at Dickey-Stephens Park is for a part-time Suite Attendant. This role is integral to delivering premium hospitality services in the park’s luxury suites, ensuring that guests receive attentive and professional care during events. The Suite Attendant must be personable, proactive, and comfortable working in a dynamic, fast-paced environment while maintaining excellent attendance and flexibility to cover events as scheduled. This role offers competitive hourly compensation ranging from $11.00 to $13.00 per hour and is eligible for gratuities, which enhances earning potential.
Suite Attendants play a critical role in enhancing the overall spectator experience by efficiently managing suite hospitality duties. Responsibilities include maintaining up-to-date knowledge of all menu items and special offerings to provide comprehensive and informed service. Attendants must ensure prompt and accurate delivery of food and beverage items at the appropriate temperatures and maintain tidy presentations without spill-overs. They also assist with pre-bussing and bussing tables during peak periods to maintain an inviting atmosphere.
Effective communication and collaboration are essential for this position. Suite Attendants coordinate closely with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to ensure seamless service delivery and guest satisfaction. They must be knowledgeable about bar offerings to respond accurately to patron inquiries and contribute to an enjoyable dining environment. Maintaining a professional appearance and demeanor at all times reflects the high standards of the organization.
This role also involves supporting beverage stations by restocking items such as ice, juices, glassware, and sugar packets as needed, especially during busy events. The flexible nature of the job requires workers to be available during high-demand times while upholding strong customer service principles. As part of Oak View Group’s commitment to diversity and inclusion, the role encourages applicants from varied backgrounds to contribute to a positive work culture oriented towards innovation and excellence.
Additionally, this position offers part-time employees benefits such as access to a 401(k) savings plan and matching. The application window for this role remains open until August 14, 2026. Oak View Group promotes equal employment opportunities without discrimination based on veteran status, race, color, religion, sex, national origin, age, disabilities, or any other legally protected status. Overall, the Suite Attendant position at Dickey-Stephens Park represents a valuable opportunity to join a respected entertainment venue and contribute significantly to memorable guest experiences in a lively, community-centered sporting environment.
One of their prominent managed locations is Dickey-Stephens Park in North Little Rock, Arkansas. Built in 2007, this stadium has become a cherished hub for central Arkansas communities. It serves as the home field to the Arkansas Travelers, a Double-A affiliate of the Seattle Mariners, while also hosting a variety of community events throughout the year. The venue’s strategic location just across the Arkansas River from downtown Little Rock makes it a vibrant destination for sports and entertainment enthusiasts.
The position available at Dickey-Stephens Park is for a part-time Suite Attendant. This role is integral to delivering premium hospitality services in the park’s luxury suites, ensuring that guests receive attentive and professional care during events. The Suite Attendant must be personable, proactive, and comfortable working in a dynamic, fast-paced environment while maintaining excellent attendance and flexibility to cover events as scheduled. This role offers competitive hourly compensation ranging from $11.00 to $13.00 per hour and is eligible for gratuities, which enhances earning potential.
Suite Attendants play a critical role in enhancing the overall spectator experience by efficiently managing suite hospitality duties. Responsibilities include maintaining up-to-date knowledge of all menu items and special offerings to provide comprehensive and informed service. Attendants must ensure prompt and accurate delivery of food and beverage items at the appropriate temperatures and maintain tidy presentations without spill-overs. They also assist with pre-bussing and bussing tables during peak periods to maintain an inviting atmosphere.
Effective communication and collaboration are essential for this position. Suite Attendants coordinate closely with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to ensure seamless service delivery and guest satisfaction. They must be knowledgeable about bar offerings to respond accurately to patron inquiries and contribute to an enjoyable dining environment. Maintaining a professional appearance and demeanor at all times reflects the high standards of the organization.
This role also involves supporting beverage stations by restocking items such as ice, juices, glassware, and sugar packets as needed, especially during busy events. The flexible nature of the job requires workers to be available during high-demand times while upholding strong customer service principles. As part of Oak View Group’s commitment to diversity and inclusion, the role encourages applicants from varied backgrounds to contribute to a positive work culture oriented towards innovation and excellence.
Additionally, this position offers part-time employees benefits such as access to a 401(k) savings plan and matching. The application window for this role remains open until August 14, 2026. Oak View Group promotes equal employment opportunities without discrimination based on veteran status, race, color, religion, sex, national origin, age, disabilities, or any other legally protected status. Overall, the Suite Attendant position at Dickey-Stephens Park represents a valuable opportunity to join a respected entertainment venue and contribute significantly to memorable guest experiences in a lively, community-centered sporting environment.
Job Requirements
- Must have a high school diploma or equivalent
- Previous experience in food service is preferred
- Must acquire and maintain a food handlers card
- Must acquire and maintain alcohol awareness certification
- Must be able to work a flexible schedule including nights, weekends, and holidays
- Must have excellent communication and interpersonal skills
- Must be able to work well in a team-oriented, fast-paced, event-driven environment
Job Qualifications
- Experience working in a fast-paced, high-volume environment preferred
- Must have a high school diploma, G.E.D., or related food service job experience
- Must acquire and maintain a food handlers card, alcohol awareness certification, and other required compliance trainings
- Ability to work in a team-oriented, fast-paced, event-driven environment
- Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
Job Duties
- Maintains knowledge of the menu and any special items being offered
- Provides quick, attentive, friendly, and professional service to suite guests and is able to communicate clearly with all customers
- Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer
- Ensures neat presentation of all ordered items, with no spill-over
- Pre-buses tables and full buses tables when necessary, during peak periods
- Maintains availability to work during many peak periods
- Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc)
- Maintains high responsiveness to customer desires and requests
- Maintains a professional and clean appearance
- Communicates with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience
- Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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