Title Suite Attendant | Part-Time | Arkansas Travelers (Dickey-Stephens Park)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.00 - $13.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services. Established in 2015, OVG specializes in venue development and provides comprehensive management and hospitality solutions across a diverse portfolio of world-class arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spanning four continents. The company is dedicated to creating exceptional experiences for fans and guests, continually setting standards in the live entertainment industry through innovation and excellence.
This job opening is for a Suite Attendant position at Dickey-Stephens Park in North Little Rock, Arkansas. Dickey-Stephens Park serves as the home field for the Arkansas Travelers, a Double-A affiliate of the Seattle Mariners, and is a prominent entertainment venue hosting numerous community events annually. The role is part-time and offers an hourly wage ranging between $11.00 and $13.00, with eligibility for tips. Additionally, part-time employees have access to benefits such as a 401(k) savings plan with matching contributions.
The Suite Attendant plays a crucial role in ensuring premium service to guests in the suites during events held at Dickey-Stephens Park. The successful candidate must be personable, energetic, and capable of thriving in a fast-paced, ever-changing environment. This position demands exceptional customer service skills, the ability to communicate effectively with guests and team members, and a strong commitment to delivering a memorable suite experience. The Suite Attendant is responsible for maintaining knowledge of all menu items, offering timely and professional service, and ensuring the neat and proper presentation of food and beverage offerings.
In this role, the Suite Attendant will work closely with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to coordinate service and maintain high standards. Key responsibilities include pre-busing and bussing tables during peak periods, restocking beverage stations, and maintaining a clean and professional appearance at all times.
This position requires reliable attendance and availability to work during scheduled events, particularly during peak periods. The Suite Attendant must possess or be willing to acquire necessary certifications such as a Food Handlers Card and Alcohol Awareness Certification to comply with safety and regulatory standards. Working in a team-oriented environment, the attendant will be expected to communicate clearly and respectfully, fostering a positive and cooperative workplace culture.
Oak View Group values diversity and inclusion, recognizing that a diverse workforce enhances their ability to innovate and provide outstanding service. The company is an equal opportunity employer committed to creating an inclusive environment where all employees feel valued and empowered.
Overall, the Suite Attendant role at Dickey-Stephens Park offers an exciting opportunity to be part of a dynamic team within a global leader in live entertainment infrastructure, serving a beloved community-focused sports venue. This position appeals to individuals who thrive in fast-paced environments, enjoy delivering excellent customer service, and seek a part-time role with competitive pay and benefits.
This job opening is for a Suite Attendant position at Dickey-Stephens Park in North Little Rock, Arkansas. Dickey-Stephens Park serves as the home field for the Arkansas Travelers, a Double-A affiliate of the Seattle Mariners, and is a prominent entertainment venue hosting numerous community events annually. The role is part-time and offers an hourly wage ranging between $11.00 and $13.00, with eligibility for tips. Additionally, part-time employees have access to benefits such as a 401(k) savings plan with matching contributions.
The Suite Attendant plays a crucial role in ensuring premium service to guests in the suites during events held at Dickey-Stephens Park. The successful candidate must be personable, energetic, and capable of thriving in a fast-paced, ever-changing environment. This position demands exceptional customer service skills, the ability to communicate effectively with guests and team members, and a strong commitment to delivering a memorable suite experience. The Suite Attendant is responsible for maintaining knowledge of all menu items, offering timely and professional service, and ensuring the neat and proper presentation of food and beverage offerings.
In this role, the Suite Attendant will work closely with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to coordinate service and maintain high standards. Key responsibilities include pre-busing and bussing tables during peak periods, restocking beverage stations, and maintaining a clean and professional appearance at all times.
This position requires reliable attendance and availability to work during scheduled events, particularly during peak periods. The Suite Attendant must possess or be willing to acquire necessary certifications such as a Food Handlers Card and Alcohol Awareness Certification to comply with safety and regulatory standards. Working in a team-oriented environment, the attendant will be expected to communicate clearly and respectfully, fostering a positive and cooperative workplace culture.
Oak View Group values diversity and inclusion, recognizing that a diverse workforce enhances their ability to innovate and provide outstanding service. The company is an equal opportunity employer committed to creating an inclusive environment where all employees feel valued and empowered.
Overall, the Suite Attendant role at Dickey-Stephens Park offers an exciting opportunity to be part of a dynamic team within a global leader in live entertainment infrastructure, serving a beloved community-focused sports venue. This position appeals to individuals who thrive in fast-paced environments, enjoy delivering excellent customer service, and seek a part-time role with competitive pay and benefits.
Job Requirements
- Must have a High School Diploma, G.E.D., or related Food Service job experience
- must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings
- ability to work in a team-oriented, fast-paced, event-driven environment
- ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
Job Qualifications
- Experience working in a fast-paced, high-volume environment preferred
- must have a High School Diploma, G.E.D., or related Food Service job experience
- must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings
- ability to work in a team-oriented, fast-paced, event-driven environment
- ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
Job Duties
- Maintains knowledge of the menu and any special items being offered
- provides quick, attentive, friendly, and professional service to suite guests and communicates clearly with all customers
- ensures food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer
- ensures neat presentation of all ordered items, with no spill-over
- pre-buses tables and full buses tables when necessary, during peak periods
- maintains availability to work during many peak periods
- stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc)
- maintains high responsiveness to customer desires and requests
- maintains a professional and clean appearance
- communicates with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience
- builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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