Title Suite Attendant | Part-Time | Arkansas Travelers (Dickey-Stephens Park)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.00 - $13.00
Benefits
401(k)
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, OVG specializes in a comprehensive platform that spans venue development, management, hospitality, and sponsorship sales. The company manages a collection of seven world-class owned venues and services some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions around the world across four continents. This expansive reach has established OVG as a powerhouse in the live entertainment industry, committed to providing outstanding experiences through its venues and services.
One of the prominent venues under OVG's management is Dickey-Stephens Park (DSP) located in North Little Rock, Arkansas. Built in 2007, this venue serves as a staple of the local community and is primarily home to the Arkansas Travelers, the Seattle Mariners' AA affiliate. Beyond baseball games, DSP hosts a variety of community events throughout the year, making it a vibrant entertainment hub. DSP is situated just across the Arkansas River from downtown Little Rock, providing convenient access to residents and visitors alike.
The Suite Attendant position at Dickey-Stephens Park is a part-time role that offers an hourly wage ranging from $11.00 to $13.00, plus tips. This role is critical to ensuring that guests who attend events and games enjoy a premium level of service in the suites. Suite Attendants are expected to serve food and beverages efficiently and professionally, maintaining a clean and welcoming environment. Working in this role requires adaptability to a fast-paced, ever-changing environment and a commitment to excellent attendance and availability aligned with event schedules.
Suite Attendants must be personable and communicative, often interacting directly with guests to enhance their overall experience. Responsibilities include maintaining menu knowledge, serving food and drinks at the correct temperature, ensuring neat presentation, pre-busing and full bussing tables during peak periods, stocking beverage stations, and coordinating with various staff members such as waitstaff, bartenders, and kitchen personnel. A professional appearance and demeanor are essential to uphold the venue's standards.
In addition to providing outstanding guest service, Suite Attendants also contribute to the team's overall performance by being responsive to customer requests and building knowledge about bar offerings to answer patron questions accurately. The position requires certification in food handling and alcohol awareness to comply with health and safety standards.
Benefits for part-time employees include access to a 401(k) savings plan and matching contributions, underlining the company's commitment to supporting its workforce beyond just wages. This role provides valuable experience in hospitality and venue operations, making it ideal for individuals looking to work in a dynamic, team-oriented, entertainment-driven environment. The position remains open until August 14, 2026, offering candidates ample opportunity to apply and join a dedicated team at a premier entertainment venue.
One of the prominent venues under OVG's management is Dickey-Stephens Park (DSP) located in North Little Rock, Arkansas. Built in 2007, this venue serves as a staple of the local community and is primarily home to the Arkansas Travelers, the Seattle Mariners' AA affiliate. Beyond baseball games, DSP hosts a variety of community events throughout the year, making it a vibrant entertainment hub. DSP is situated just across the Arkansas River from downtown Little Rock, providing convenient access to residents and visitors alike.
The Suite Attendant position at Dickey-Stephens Park is a part-time role that offers an hourly wage ranging from $11.00 to $13.00, plus tips. This role is critical to ensuring that guests who attend events and games enjoy a premium level of service in the suites. Suite Attendants are expected to serve food and beverages efficiently and professionally, maintaining a clean and welcoming environment. Working in this role requires adaptability to a fast-paced, ever-changing environment and a commitment to excellent attendance and availability aligned with event schedules.
Suite Attendants must be personable and communicative, often interacting directly with guests to enhance their overall experience. Responsibilities include maintaining menu knowledge, serving food and drinks at the correct temperature, ensuring neat presentation, pre-busing and full bussing tables during peak periods, stocking beverage stations, and coordinating with various staff members such as waitstaff, bartenders, and kitchen personnel. A professional appearance and demeanor are essential to uphold the venue's standards.
In addition to providing outstanding guest service, Suite Attendants also contribute to the team's overall performance by being responsive to customer requests and building knowledge about bar offerings to answer patron questions accurately. The position requires certification in food handling and alcohol awareness to comply with health and safety standards.
Benefits for part-time employees include access to a 401(k) savings plan and matching contributions, underlining the company's commitment to supporting its workforce beyond just wages. This role provides valuable experience in hospitality and venue operations, making it ideal for individuals looking to work in a dynamic, team-oriented, entertainment-driven environment. The position remains open until August 14, 2026, offering candidates ample opportunity to apply and join a dedicated team at a premier entertainment venue.
Job Requirements
- High school diploma, G.E.D., or equivalent
- Experience in food service or hospitality preferred
- Ability to obtain and maintain Food Handlers Card and Alcohol Awareness Certification
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings, weekends, and peak event periods
- Must maintain excellent attendance and punctuality
- Ability to maintain a professional appearance
Job Qualifications
- Experience working in a fast-paced, high-volume environment preferred
- Must have a high school diploma, G.E.D., or related food service job experience
- Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings
- Ability to work in a team-oriented, fast-paced, event-driven environment
- Ability to communicate clearly, respectfully, and professionally with employees, co-workers, management, and guests
Job Duties
- Maintains knowledge of the menu and any special items being offered
- Provides quick, attentive, friendly, and professional service to suite guests and communicates clearly with all customers
- Ensures food items are served at proper temperature and immediately upon availability as ordered
- Ensures neat presentation of all ordered items with no spill-over
- Pre-buses tables and full buses tables when necessary during peak periods
- Maintains availability to work during many peak periods
- Stocks beverage stations when necessary including ice, juices, glassware, and sugar packets
- Maintains high responsiveness to customer desires and requests
- Maintains a professional and clean appearance
- Communicates with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to improve coordination and enhance patron dining experience
- Builds and maintains knowledge regarding bar offerings to accurately answer patron questions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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