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Title Suite Attendant | Part-Time | Arkansas Travelers (Dickey-Stephens Park)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.00 - $13.00
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Benefits

401(k) savings plan
401(k) matching

Job Description

Oak View Group (OVG) is a leading global company specializing in premium live entertainment infrastructure and services. Established in 2015, OVG has rapidly grown to become a dominant force in venue management, hospitality, and sponsorship sales, operating across four continents. The company manages a diverse portfolio of seven world-class venues and serves iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group is dedicated to delivering exceptional experiences to guests, combining innovation with professional service to maintain its status as a leader in the entertainment industry.

One of the premier venues managed by OVG is Dickey-Stephens Park (DSP), located in North Little Rock, Arkansas. Built in 2007, DSP has become a vital part of the central Arkansas community, serving as the home field for the Arkansas Travelers, the Seattle Mariners’ AA affiliate. Beyond baseball games, the venue hosts a multitude of community events throughout the year, making it a hub for family fun, music, and cultural gatherings. The integration of sports and community activities makes DSP a vibrant and dynamic environment for both guests and staff.

The part-time Suite Attendant position at Dickey-Stephens Park offers an exciting opportunity to be a crucial part of these guest experiences. Suite attendants are responsible for providing personalized and attentive service to guests in the luxury suites during events, ensuring their comfort and satisfaction. This role requires working in a fast-paced and ever-changing environment while maintaining a high level of professionalism and a friendly demeanor.

As a Suite Attendant, you will play a direct role in delivering top-quality hospitality services by serving food and beverages, maintaining suite cleanliness, and responding promptly to guest requests. This job demands excellent communication skills and the ability to coordinate effectively with waitstaff, bartenders, kitchen personnel, and supervisors to create seamless dining experiences. The position is hourly paid between $11.00 and $13.00 and is eligible for tips, offering a rewarding combination of competitive compensation and the chance to interact with diverse clientele.

Oak View Group values diversity, inclusivity, and equity, recognizing that a cooperative and respectful work environment fuels innovation and excellence. The company's commitment to equal employment opportunity ensures a welcoming culture for employees from all backgrounds. Part-time employees benefit from a 401(k) savings plan with matching contributions, supporting long-term financial well-being alongside flexible work hours. The role remains open until August 14, 2026, providing potential applicants ample time to apply and join a team dedicated to making memorable live entertainment experiences at Dickey-Stephens Park.

Job Requirements

  • Must have high school diploma, G.E.D., or related food service job experience
  • Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings
  • Ability to work in a team-oriented, fast-paced, event-driven environment
  • Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner
  • Must maintain excellent attendance and be available to work scheduled events per business need

Job Qualifications

  • Experience working in a fast-paced, high-volume environment preferred
  • Must have a high school diploma, G.E.D., or related food service job experience
  • Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings
  • Ability to work in a team-oriented, fast-paced, event-driven environment
  • Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment

Job Duties

  • Maintains knowledge of the menu and any special items being offered
  • Provides quick, attentive, friendly, and professional service to suite guests and is able to communicate clearly with all customers
  • Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer
  • Ensures neat presentation of all ordered items, with no spill-over
  • Pre-buses tables and full buses tables when necessary, during peak periods
  • Maintains availability to work during many peak periods
  • Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc.)
  • Maintains high responsiveness to customer desires and requests
  • Maintains a professional and clean appearance
  • Communicates with waitstaff, buspersons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience
  • Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

Job Criteria

Experience

Entry Level (1-2 years)


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