Title Restaurant Supervisor | Part-Time | PPL Center - Chickie's & Pete's
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $20.00
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, established in 2015. The company specializes in venue development and offers comprehensive services spanning venue management, hospitality, and sponsorship sales. OVG operates and manages seven world-class venues and collaborates with a diverse portfolio of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This extensive reach and commitment to excellence have positioned Oak View Group at the forefront of the live entertainment industry, delivering exceptional experiences to millions of guests annually.
The Restaurant Supervisor position at Chickie's & Pete's, located within the PPL Center in Allentown, PA, is a part-time role offering an hourly wage between $17.00 and $20.00. This role focuses on overseeing the daily operations of the restaurant, ensuring high standards of service, cleanliness, and compliance are maintained. Reporting directly to the General Manager, the Restaurant Supervisor is responsible for leading the team to exceed guest expectations by maintaining operational excellence and fostering a positive work environment. The role includes mentoring and supervising staff, managing inventory, ensuring compliance with liquor laws, and troubleshooting issues with the Point of Sale (POS) system.
Chickie's & Pete's is renowned for high-quality food and outstanding service, specializing in providing guests with memorable dining experiences in a vibrant, fast-paced environment. The Restaurant Supervisor will play a vital role in upholding the brand's reputation by ensuring that all team members are well-informed of menu items and specials, maintaining cleanliness of work areas, and delivering attentive guest service. The position requires flexibility to work events and varied schedules as business needs dictate, demonstrating a commitment to the team and operational success.
Benefits associated with this part-time role include participation in a 401(k) savings plan with matching contributions, underscoring Oak View Group's dedication to supporting its employees' financial well-being. This job opportunity remains open for applications until September 4, 2026, inviting qualified candidates to join a diverse and inclusive team dedicated to innovation and excellence in live entertainment hospitality.
The Restaurant Supervisor position at Chickie's & Pete's, located within the PPL Center in Allentown, PA, is a part-time role offering an hourly wage between $17.00 and $20.00. This role focuses on overseeing the daily operations of the restaurant, ensuring high standards of service, cleanliness, and compliance are maintained. Reporting directly to the General Manager, the Restaurant Supervisor is responsible for leading the team to exceed guest expectations by maintaining operational excellence and fostering a positive work environment. The role includes mentoring and supervising staff, managing inventory, ensuring compliance with liquor laws, and troubleshooting issues with the Point of Sale (POS) system.
Chickie's & Pete's is renowned for high-quality food and outstanding service, specializing in providing guests with memorable dining experiences in a vibrant, fast-paced environment. The Restaurant Supervisor will play a vital role in upholding the brand's reputation by ensuring that all team members are well-informed of menu items and specials, maintaining cleanliness of work areas, and delivering attentive guest service. The position requires flexibility to work events and varied schedules as business needs dictate, demonstrating a commitment to the team and operational success.
Benefits associated with this part-time role include participation in a 401(k) savings plan with matching contributions, underscoring Oak View Group's dedication to supporting its employees' financial well-being. This job opportunity remains open for applications until September 4, 2026, inviting qualified candidates to join a diverse and inclusive team dedicated to innovation and excellence in live entertainment hospitality.
Job Requirements
- High school diploma or GED
- 1+ years of supervisory experience in a fast-paced restaurant environment
- Ability to acquire and maintain valid Health Food Handlers Card and Alcohol Awareness Certification within 60 days of hire
- Ability to handle cash responsibly
- Basic math skills including addition, subtraction, multiplication, division, and percentages
- Strong communication skills
- Ability to work in a team and fast-paced environment
- Availability to work events and flexible schedules
Job Qualifications
- High school diploma or GED
- 1+ years of supervisory experience in a fast-paced restaurant environment
- Preferred 2-3 years of experience in a fast-paced, high-volume food court, casual, buffet, or nightclub supervisory role
- Must acquire and maintain a valid Health Food Handlers Card and Alcohol Awareness Certification within 60 days of hire
- Ability to handle cash accurately and responsibly
- Ability to perform basic math functions related to POS and inventory
- Strong communication skills to foster a positive, enthusiastic, and cooperative work environment
- Ability to work effectively in a team-oriented, fast-paced, event-driven setting
Job Duties
- Follow all Chickie's & Pete's service, operational, and company standards
- Provide support to General Manager in daily operations of the restaurant
- Ensure team members maintain knowledge of the menu and any specials being offered
- Supervise the team in maintaining a clean and presentable work area and venue preparations
- Comply with liquor laws regarding alcohol service where applicable
- Comply with departmental food and franchise contractual agreements
- Perform POS duties including voids, comps, splitting checks, gratuities
- Coordinate troubleshooting of technical problems with POS, facilities, and equipment
- Provide on-going supervision and mentoring to team members
- Monitor product quality and ensure high level of guest service
- Maintain excellent attendance and flexibility to work events and varied schedules
- Communicate positively and respectfully with internal and external guests
Job Criteria
Experience
No experience required
Job Location
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