Title Restaurant Supervisor | Part-Time | PPL Center - Chickie's & Pete's

Oak View Group is a leading global venue management and services company dedicated to enhancing the live experience for fans and guests. Operating numerous iconic venues across North America, Oak View Group partners with a variety of hospitality and entertainment entities to create dynamic and memorable experiences. As a company that values innovation, teamwork, and excellence, Oak View Group provides diverse employment opportunities in fast-paced, customer-focused environments. One of its operating brands, Chickie's & Pete's, is a well-known restaurant and sports bar chain recognized for its casual dining approach and vibrant atmosphere. This particular role is positioned at the PPL Center location in Allentown, Pennsylvania, which is a premier arena and gathering spot featuring multiple dining options to accommodate guests attending events and functions at the venue.

The Restaurant Supervisor at Chickie's & Pete's within the PPL Center is a part-time, regular role that offers an hourly wage ranging from $17.00 to $20.00. This position reports directly to the General Manager and plays a vital role in daily restaurant operations while ensuring an exceptional guest experience. The supervisor is responsible for overseeing the restaurant team, helping maintain company standards related to service, cleanliness, and food quality, and mentoring staff to improve performance and productivity. The job demands a high level of attention to detail and the ability to manage multiple responsibilities efficiently in a fast-paced, event-driven environment.

Responsibilities extend beyond just team supervision; the supervisor must also handle point-of-sale system duties such as managing voids, comps, splitting checks, and gratuities, as well as troubleshooting minor technical issues linked to POS or equipment. Moreover, compliance with all liquor laws and franchise agreements is mandatory. This role provides the opportunity to contribute directly to a positive customer experience by ensuring that the restaurant is well-stocked, all team members are knowledgeable of the menu and specials, and the environment is maintained to high standards.

Benefits for this part-time role include participation in a 401(k) Savings Plan with matching contributions, highlighting the company’s commitment to supporting its employees financially. The position will remain open until September 4, 2026, offering potential candidates ample time to apply. Ideal candidates will have experience in fast-paced foodservice environments, particularly with supervisory backgrounds in restaurants or similar hospitality settings. They must also be capable of maintaining professionalism and fostering teamwork and positivity among staff under varied working conditions and schedules. This is a great opportunity to join a respected brand and develop management skills in a dynamic venue that hosts numerous events throughout the year.