Title Restaurant Server | Full-Time | Lucas Museum of Narrative Art
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.90
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) is a global leader specializing in premium live entertainment infrastructure and services. Founded in 2015, OVG manages a diverse platform that spans venue development, management, hospitality, and sponsorship sales. The company proudly operates seven world-class venues and collaborates with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. OVG is recognized for its commitment to delivering exceptional entertainment experiences and fostering a culture of inclusivity, innovation, and excellence within the sports and live entertainment industries.
The Lucas Museum of Narrative Art, located in Los Angeles, CA, is one of Oak View Group's renowned venues. This museum dedicated to narrative art offers visitors an immersive cultural experience through exhibits that celebrate storytelling in various artistic forms. It stands as a beacon of creativity and community engagement within the city.
The Restaurant Server position at the Lucas Museum of Narrative Art is a full-time role offering an hourly wage of $18.90 plus tips. This position is essential for ensuring guests have a memorable dining experience by providing attentive, knowledgeable, and professional food and beverage service. The Restaurant Server acts as the frontline representative of the museum's hospitality services, creating positive interactions that enhance guest satisfaction.
Restaurant Servers are expected to welcome guests warmly, explain menu offerings, accurately take and serve orders, and anticipate guest needs throughout their visit. They work closely with culinary and front-of-house teams to maintain high standards of service, cleanliness, and organization. The role involves multitasking in a fast-paced environment while delivering personalized service tailored to each guest. Additionally, servers collaborate on special events such as private dining, banquets, and receptions, adapting their service style to suit various formats.
This role requires knowledge of menu items, ingredients, allergens, and beverage options including wine, beer, cocktails, and non-alcoholic drinks. Responsible alcohol service and compliance with food safety regulations are critical components of the position. Servers must also maintain professionalism and a polished appearance at all times.
Working at Oak View Group comes with comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with company matching, and paid time off covering vacation, sick days, and holidays. The company fosters an inclusive and diverse work environment, recognizing that different perspectives drive better results and innovation. Oak View Group is an equal opportunity employer committed to nondiscriminatory hiring practices and values candidates from all backgrounds.
Overall, the Restaurant Server role at the Lucas Museum of Narrative Art by Oak View Group offers a rewarding opportunity to work in a prestigious cultural venue while being part of a global leader in live entertainment. This position is ideal for individuals who are passionate about hospitality, enjoy engaging with guests, and thrive in dynamic, team-oriented environments.
The Lucas Museum of Narrative Art, located in Los Angeles, CA, is one of Oak View Group's renowned venues. This museum dedicated to narrative art offers visitors an immersive cultural experience through exhibits that celebrate storytelling in various artistic forms. It stands as a beacon of creativity and community engagement within the city.
The Restaurant Server position at the Lucas Museum of Narrative Art is a full-time role offering an hourly wage of $18.90 plus tips. This position is essential for ensuring guests have a memorable dining experience by providing attentive, knowledgeable, and professional food and beverage service. The Restaurant Server acts as the frontline representative of the museum's hospitality services, creating positive interactions that enhance guest satisfaction.
Restaurant Servers are expected to welcome guests warmly, explain menu offerings, accurately take and serve orders, and anticipate guest needs throughout their visit. They work closely with culinary and front-of-house teams to maintain high standards of service, cleanliness, and organization. The role involves multitasking in a fast-paced environment while delivering personalized service tailored to each guest. Additionally, servers collaborate on special events such as private dining, banquets, and receptions, adapting their service style to suit various formats.
This role requires knowledge of menu items, ingredients, allergens, and beverage options including wine, beer, cocktails, and non-alcoholic drinks. Responsible alcohol service and compliance with food safety regulations are critical components of the position. Servers must also maintain professionalism and a polished appearance at all times.
Working at Oak View Group comes with comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with company matching, and paid time off covering vacation, sick days, and holidays. The company fosters an inclusive and diverse work environment, recognizing that different perspectives drive better results and innovation. Oak View Group is an equal opportunity employer committed to nondiscriminatory hiring practices and values candidates from all backgrounds.
Overall, the Restaurant Server role at the Lucas Museum of Narrative Art by Oak View Group offers a rewarding opportunity to work in a prestigious cultural venue while being part of a global leader in live entertainment. This position is ideal for individuals who are passionate about hospitality, enjoy engaging with guests, and thrive in dynamic, team-oriented environments.
Job Requirements
- High school diploma or equivalent preferred
- previous serving experience preferred
- responsible Beverage Service certification or ability to obtain
- Food Handler certification or ability to obtain
- ability to work evenings, weekends, holidays, and special events
- exceptional customer service skills
- strong communication skills
- ability to multitask
- basic math and cash-handling skills
- knowledge of POS systems
- professional appearance
- ability to work collaboratively
- ability to stand and walk for extended periods
- ability to lift and carry heavy trays, food, beverages, and supplies
- frequent bending, reaching, lifting, and carrying
Job Qualifications
- High school diploma or equivalent preferred
- previous serving experience in a full-service restaurant, hotel, private club, performing arts venue, or hospitality environment preferred
- responsible Beverage Service certification and Food Handler certification are required or the ability to obtain them within the designated timeframe
- ability to work evenings, weekends, holidays, and special events
- exceptional customer service and hospitality skills
- strong communication and interpersonal abilities
- ability to multitask and prioritize in a fast-paced environment
- basic math and cash-handling skills
- knowledge of POS systems and restaurant operations
- professional appearance and demeanor
- ability to work collaboratively as part of a team while providing individualized guest service
- ability to stand and walk for extended periods
- ability to lift and carry heavy trays, food, beverages, and supplies
- frequent bending, reaching, lifting, and carrying
Job Duties
- Welcome guests in a friendly, professional, and engaging manner
- present menus, explain menu items, daily features, and beverage offerings, make recommendations based on guest preferences
- accurately take food and beverage orders and enter them into the point-of-sale (POS) system
- serve food and beverages promptly while ensuring accuracy, quality, and proper presentation
- anticipate guest needs by monitoring tables throughout the dining experience
- respond promptly and professionally to guest questions, requests, and concerns, escalating issues to management when appropriate
- present guest checks, process payments accurately, and thank guests for their visit
- prepare dining areas before service, including setting tables and ensuring stations are fully stocked
- coordinate with hosts, bartenders, server assistants, and culinary team members to ensure efficient and seamless service
- maintain clean and organized service stations throughout each shift
- complete opening, closing, and side work responsibilities
- assist with table maintenance, clearing, and resetting as needed
- maintain thorough knowledge of menu items, ingredients, preparation methods, allergens, and daily specials
- demonstrate knowledge of wine, beer, cocktails, and non-alcoholic beverages to provide recommendations and pairings
- promote featured menu items and specialty beverages to enhance the guest experience
- follow responsible alcohol service practices and verify guest identification as required by law and company policy
- assist with private dining events, receptions, banquets, and special functions as assigned
- provide attentive service while adapting to varying event styles and service formats
- collaborate with event and culinary teams to ensure successful event execution
- adhere to all food safety, sanitation, and health department regulations
- follow responsible beverage service laws and company alcohol service policies
- maintain a clean, organized, and safe work environment
- comply with all company policies, procedures, and guest service standards
Job Criteria
Experience
No experience required
Job Location
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