Title Restaurant Server | Full-Time | Lucas Museum of Narrative Art
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.90
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Founded in 2015, OVG operates a diverse collection of world-class venues and offers end-to-end capabilities spanning venue management, hospitality, and sponsorship sales. Their venues include iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. With a strong commitment to excellence and innovation, Oak View Group has established itself as a key player in the entertainment and hospitality industry, delivering memorable experiences to millions of guests worldwide.
One of OVG's premier hospitality operations is at the Lucas Museum of Narrative Art in Los Angeles, California. This culturally significant venue hosts a broad spectrum of dining experiences, including a multi-concept cafe, a modern luxury restaurant, a licensed Starbucks location, and a comprehensive special events catering program. The food and beverage team at the museum is dedicated to offering exceptional guest service, top-quality food, and an unforgettable hospitality experience to visitors. The Lucas Museum of Narrative Art is a national cultural institution that combines artistic narrative with immersive storytelling, making it a unique backdrop for hospitality professionals.
The Restaurant Server role at the Lucas Museum of Narrative Art is a full-time position that offers an hourly wage of $18.90 plus tips. This position is ideal for individuals who are passionate about hospitality and thrive in fast-paced, dynamic environments. The successful candidate will be responsible for creating outstanding dining experiences through attentive, knowledgeable, and personalized service. Working closely with culinary and front-of-house teams, the server will uphold the highest standards of professionalism and guest satisfaction.
Responsibilities for this role include engaging guests in a friendly and professional manner, presenting menus, explaining daily specials, and making recommendations tailored to guest preferences. The server will accurately take and enter food and beverage orders using POS systems, ensure timely and accurate delivery of menu items, and anticipate guest needs throughout the dining experience. This position requires collaboration with other team members such as hosts, bartenders, and culinary staff to maintain efficient service flow and uphold sanitation and safety standards.
The ideal candidate will be equipped with excellent communication skills, a strong commitment to customer service, and the ability to multitask effectively under pressure. Additionally, the role involves participating in private dining events, banquets, and special functions, requiring flexibility and adaptability to various service styles. OVG supports its employees with comprehensive benefits including health, dental, and vision insurance, 401(k) savings plan with matching, and paid time off including vacation days, sick leave, and holidays. This full-time opportunity at a leading cultural and entertainment institution represents an excellent career path for hospitality professionals seeking growth and rewarding work in a vibrant environment.
One of OVG's premier hospitality operations is at the Lucas Museum of Narrative Art in Los Angeles, California. This culturally significant venue hosts a broad spectrum of dining experiences, including a multi-concept cafe, a modern luxury restaurant, a licensed Starbucks location, and a comprehensive special events catering program. The food and beverage team at the museum is dedicated to offering exceptional guest service, top-quality food, and an unforgettable hospitality experience to visitors. The Lucas Museum of Narrative Art is a national cultural institution that combines artistic narrative with immersive storytelling, making it a unique backdrop for hospitality professionals.
The Restaurant Server role at the Lucas Museum of Narrative Art is a full-time position that offers an hourly wage of $18.90 plus tips. This position is ideal for individuals who are passionate about hospitality and thrive in fast-paced, dynamic environments. The successful candidate will be responsible for creating outstanding dining experiences through attentive, knowledgeable, and personalized service. Working closely with culinary and front-of-house teams, the server will uphold the highest standards of professionalism and guest satisfaction.
Responsibilities for this role include engaging guests in a friendly and professional manner, presenting menus, explaining daily specials, and making recommendations tailored to guest preferences. The server will accurately take and enter food and beverage orders using POS systems, ensure timely and accurate delivery of menu items, and anticipate guest needs throughout the dining experience. This position requires collaboration with other team members such as hosts, bartenders, and culinary staff to maintain efficient service flow and uphold sanitation and safety standards.
The ideal candidate will be equipped with excellent communication skills, a strong commitment to customer service, and the ability to multitask effectively under pressure. Additionally, the role involves participating in private dining events, banquets, and special functions, requiring flexibility and adaptability to various service styles. OVG supports its employees with comprehensive benefits including health, dental, and vision insurance, 401(k) savings plan with matching, and paid time off including vacation days, sick leave, and holidays. This full-time opportunity at a leading cultural and entertainment institution represents an excellent career path for hospitality professionals seeking growth and rewarding work in a vibrant environment.
Job Requirements
- high school diploma or equivalent preferred
- previous serving experience in a full-service restaurant, hotel, private club, performing arts venue, or hospitality environment preferred
- responsible beverage service certification and food handler certification are required or the ability to obtain them within the designated timeframe
- ability to work evenings, weekends, holidays, and special events
- exceptional customer service and hospitality skills
- strong communication and interpersonal abilities
- ability to multitask and prioritize in a fast-paced environment
- basic math and cash-handling skills
- knowledge of POS systems and restaurant operations
- professional appearance and demeanor
- ability to work collaboratively as part of a team while providing individualized guest service
- ability to stand and walk for extended periods
- ability to lift and carry heavy trays, food, beverages, and supplies
- frequent bending, reaching, lifting, and carrying
Job Qualifications
- high school diploma or equivalent preferred
- previous serving experience in a full-service restaurant, hotel, private club, performing arts venue, or hospitality environment preferred
- responsible beverage service certification and food handler certification are required or the ability to obtain them within the designated timeframe
- ability to work evenings, weekends, holidays, and special events
- exceptional customer service and hospitality skills
- strong communication and interpersonal abilities
- ability to multitask and prioritize in a fast-paced environment
- basic math and cash-handling skills
- knowledge of POS systems and restaurant operations
- professional appearance and demeanor
- ability to work collaboratively as part of a team while providing individualized guest service
- ability to stand and walk for extended periods
- ability to lift and carry heavy trays, food, beverages, and supplies
- frequent bending, reaching, lifting, and carrying
Job Duties
- welcome guests in a friendly, professional, and engaging manner
- present menus, explain menu items, daily features, and beverage offerings, and make recommendations based on guest preferences
- accurately take food and beverage orders and enter them into the point-of-sale (POS) system
- serve food and beverages promptly while ensuring accuracy, quality, and proper presentation
- anticipate guest needs by monitoring tables throughout the dining experience
- respond promptly and professionally to guest questions, requests, and concerns, escalating issues to management when appropriate
- present guest checks, process payments accurately, and thank guests for their visit
Job Criteria
Experience
No experience required
Job Location
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