Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group (OVG) is a globally recognized leader specializing in premium live entertainment infrastructure and services. Established in 2015, OVG has quickly become a dominant force in the industry by providing a comprehensive platform that covers everything from venue development to comprehensive venue management. With an expansive portfolio that includes seven world-class owned venues and partnerships with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents, OVG continues to shape the landscape of live entertainment. The company’s vision centers on delivering exceptional experiences through innovative venue capabilities, expert hospitality services, and strategic sponsorship sales, making it a sought-after employer for professionals passionate about the entertainment and hospitality sectors.
The Premium Services Manager role at Blue Arena, located in Loveland, Colorado, offers a unique opportunity to lead premium and catering operations within a vibrant and fast-paced environment. This full-time position commands an annual salary in the range of $65,000 to $70,000, accompanied by a robust benefits package including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off such as vacation days, sick days, and recognized holidays. The role centers on delivering outstanding hospitality, premium, and catering experiences across Blue Arena and The Ranch Events Complex.
As the Premium Services Manager, you will be at the heart of event execution, overseeing the coordination and operation of all catered events from initial planning through post-event review. This position demands strong leadership skills to manage, train, and develop service teams effectively, ensuring high standards of service and customer satisfaction. The role requires adeptness in business operations, including hiring, scheduling, inventory management, labor cost control, and equipment upkeep. A critical aspect involves fostering excellent communication and interaction with diverse stakeholders including clients, guests, colleagues, and vendors, while maintaining professionalism in a dynamic setting.
Beyond operational oversight, the manager will monitor financial performance through budgeting, forecasting, and detailed reporting of revenue and expenses. The position also involves ensuring strict compliance with alcohol service policies, handling conflict resolution, and supporting technological troubleshooting related to point-of-sale systems. The role’s scope extends to maintaining a clean, safe working environment aligned with health and sanitation standards and enforcing all organizational policies and procedures.
This position requires flexibility in scheduling to meet the demands of events that may occur during evenings, weekends, or holidays. The Premium Services Manager plays a vital role in upholding the highest quality standards in catering and premium services, contributing directly to the reputation and success of Blue Arena and Oak View Group as leaders in the entertainment venue space. This is an excellent career opportunity for individuals with hospitality management experience who are motivated to thrive in a challenging and rewarding industry.
The Premium Services Manager role at Blue Arena, located in Loveland, Colorado, offers a unique opportunity to lead premium and catering operations within a vibrant and fast-paced environment. This full-time position commands an annual salary in the range of $65,000 to $70,000, accompanied by a robust benefits package including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off such as vacation days, sick days, and recognized holidays. The role centers on delivering outstanding hospitality, premium, and catering experiences across Blue Arena and The Ranch Events Complex.
As the Premium Services Manager, you will be at the heart of event execution, overseeing the coordination and operation of all catered events from initial planning through post-event review. This position demands strong leadership skills to manage, train, and develop service teams effectively, ensuring high standards of service and customer satisfaction. The role requires adeptness in business operations, including hiring, scheduling, inventory management, labor cost control, and equipment upkeep. A critical aspect involves fostering excellent communication and interaction with diverse stakeholders including clients, guests, colleagues, and vendors, while maintaining professionalism in a dynamic setting.
Beyond operational oversight, the manager will monitor financial performance through budgeting, forecasting, and detailed reporting of revenue and expenses. The position also involves ensuring strict compliance with alcohol service policies, handling conflict resolution, and supporting technological troubleshooting related to point-of-sale systems. The role’s scope extends to maintaining a clean, safe working environment aligned with health and sanitation standards and enforcing all organizational policies and procedures.
This position requires flexibility in scheduling to meet the demands of events that may occur during evenings, weekends, or holidays. The Premium Services Manager plays a vital role in upholding the highest quality standards in catering and premium services, contributing directly to the reputation and success of Blue Arena and Oak View Group as leaders in the entertainment venue space. This is an excellent career opportunity for individuals with hospitality management experience who are motivated to thrive in a challenging and rewarding industry.
Job Requirements
- Associate's degree from a two-year college or technical school preferred
- 3-5 years of experience in concessions, catering, food service, hospitality, event operations, or food preparation preferred
- Previous supervisory or leadership experience preferred
- Nationally recognized advanced food service sanitation training certification preferred
- Familiarity with inventory control, menu planning, and event operations
- Basic computer proficiency including email, Excel, Word, Outlook, scheduling systems, and event management software
- Working knowledge of point-of-sale and timekeeping systems
- Strong cash-handling abilities and basic math skills including significant number manipulation
- Ability to work a flexible schedule based on events and business needs including evenings, weekends, and holidays
- Strong verbal and written communication skills
- Ability to work independently and as part of a team in a fast-paced environment
- Strong organizational skills, attention to detail, and problem-solving ability
- Ability to maintain a professional demeanor when working with staff, clients, guests, and university partners
Job Qualifications
- Associate's degree from a two-year college or technical school preferred, or six months to one year of related experience and/or training, or an equivalent combination of education and experience
- 3-5 years of experience in concessions, catering, food service, hospitality, event operations, or food preparation preferred
- Previous supervisory or leadership experience preferred
- Nationally recognized advanced food service sanitation training certification preferred
- Familiarity with inventory control, menu planning, and event operations
- Basic computer proficiency, including email, Excel, Word, Outlook, scheduling systems, and event management software
- Working knowledge of Point-of-Sale systems and timekeeping systems
- Strong cash-handling abilities and basic math skills, including significant number manipulation
- Ability to work a flexible schedule based on events and business needs, including evenings, weekends, and holidays
- Strong verbal and written communication skills
- Ability to work independently and as part of a team in a fast-paced environment
- Strong organizational skills, attention to detail, and problem-solving ability
- Ability to maintain a professional demeanor when working with staff, clients, guests, and university partners
Job Duties
- Overall management of catering/premium food and beverage operations including interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance
- Oversee catering, restaurant, and suite operations
- Directly oversee the Catering Manager and all part-time staff
- Inventory management
- Client relations and communications related to events
- Creation of banquet event orders, invoices, and other administrative duties
- Ensure legal, efficient, professional and profitable operation of the venue
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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