Title Premium Services Manager | Full-Time | Blue Arena

Loveland, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $65,000.00 - $70,000.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

vacation days

Job Description

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Established in 2015, OVG provides a robust platform that spans venue development, management, hospitality, and sponsorship sales. The company manages seven world-class owned venues and works with a diverse client roster that includes world-famous arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. Oak View Group's commitment to innovation and excellence has positioned it at the forefront of the live entertainment industry, delivering exceptional experiences through cutting-edge infrastructure and high-quality service.

The Premium Services Manager role at Blue Arena in Loveland, Colorado, is a full-time opportunity integral to the success of the venue's premium food and beverage offerings. This position carries an annual salary ranging from $65,000 to $70,000 and is responsible for leading, supporting, and overseeing all premium and catering operations at Blue Arena and The Ranch Events Complex. The manager is tasked with ensuring the flawless execution of premium and catered events, guaranteeing that guests receive outstanding hospitality services.

This position requires a personable professional capable of thriving in a dynamic, fast-paced environment. The Premium Services Manager will oversee all facets of catering operations—from initial planning stages through event completion and post-event follow-up. They manage hiring, training, scheduling, inventory control, budget oversight, client communication, and staff development, among other duties. Moreover, they are responsible for maintaining compliance with all relevant policies, including alcohol service regulations, and for ensuring the highest levels of guest satisfaction throughout events. This role demands excellent leadership skills, operational expertise, attention to detail, and the ability to manage multiple priorities successfully.

By joining Oak View Group as a Premium Services Manager, candidates will become part of a company that values diversity, inclusivity, and equal opportunity. OVG fosters an environment that celebrates varied backgrounds and perspectives, driving innovation and excellence in sports and live entertainment. This position not only offers the chance to work in a vibrant, top-tier venue but also to contribute meaningfully to the guest experience and operational success of one of the leading entertainment companies in the world. Benefits for this full-time role include health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off including vacation, sick days, and 11 holidays. The position will remain open until October 16, 2026.

Job Requirements

High school diploma or equivalent
Minimum 3 years experience in food service or hospitality
Proven leadership and supervisory experience
Ability to work flexible hours including nights, weekends, and holidays
Excellent communication skills
Strong organizational and multitasking skills
Ability to maintain professionalism under pressure
Knowledge of food safety and sanitation standards
Proficiency with inventory and scheduling software systems
Capacity to handle cash and financial reports
Availability to physically stand and work during events
Must maintain excellent attendance record

Job Qualifications

Associate's degree preferred or equivalent combination of education and experience
3-5 years experience in concessions, catering, food service, hospitality, event operations, or food preparation preferred
Previous supervisory or leadership experience preferred
Advanced food service sanitation training certification preferred
Familiarity with inventory control, menu planning, and event operations
Basic computer proficiency including email, Excel, Word, Outlook, scheduling systems, and event management software
Working knowledge of Point-of-Sale and timekeeping systems
Strong cash-handling abilities and basic math skills
Ability to work flexible schedule including evenings, weekends, and holidays
Strong verbal and written communication skills
Ability to work independently and as part of a team in a fast-paced environment
Strong organizational skills, attention to detail, and problem-solving ability
Ability to maintain professional demeanor with staff, clients, guests, and partners

Job Duties

Manage catering and premium food and beverage operations including interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance
Oversee catering, restaurant, and suite operations
Directly supervise the Catering Manager and all part-time staff
Manage inventory controls
Handle client relations and communications related to events
Create banquet event orders, invoices, and perform administrative duties
Ensure legal, efficient, professional and profitable operation of the venue